EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-06-15 04:18 PM
Hello all,
I was assisting a customer setting up Active Directory, following https://www.apc.com/us/en/faqs/FA299413
We added Bind user DN and password and checked the boxes next to the users to be enabled and set their access.
After logging out the local user, the customer is not able to log on with remote user credentials.
Looking at the server log file there is an error message saying user group service returned null.
what does this mean exactly? Since the remote user is not part of any groups.
WARN - User mbxxx1 configured for remote auth, but UserGroupService returned null
(com.netbotz.server.services.usergroup.impl.LdapAuthServer)
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Posted: 2020-06-16 07:45 AM
Hi,
Not sure if you are using DCE version 7.8.0.46? If yes, you might want to check this out.
https://www.apc.com/us/en/faqs/index?page=content&id=FA400486
Best Regards,
TJ
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Posted: 2020-06-16 09:18 AM
Thanks for the reply TJ, I forgot to mention it is 7.8.0.47 already.
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