data center expert cannot discover netbotz 250

[DCIM_Support]

I'm running data center expert 7.6 and trying to discover Netbotz 250 running 6.5.6.  I'm using the Netbotz user during discovery. I created a local user called Netbotz on the 250 device with the same password.  On the 250 the firewall rules are default.  I get no errors on data center expert after it tries to discover nor are there any logs for me to look over to get a clue on what is happening.  The 250 logs do not show anything that I can tell. 

(CID:136153371)

[DCIM_Support]

Bob,

The NetBotz 250 must be discovered using the SNMP option within Data Center Expert.

NetBotz 200 and 250 must be discovered as an SNMP device in StruxureWare DCE: http://www.apc.com/us/en/faqs/FA225604/

Video: How do I add devices to StruxureWare Data Center Expert?: http://www.apc.com/us/en/faqs/FA177081/

Regards,

Cory

(CID:136153376)

[DCIM_Support]

Dear bob simmons,

Please, tell us if you could solve this problem or not?

With respect.

(CID:137103273)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.