colo user equipment library

DCIM_Support · ‎2020-07-04

This question was originally posted on DCIM Support by Everard Eduard on 2017-12-11

Hi,

Some Colo users are unable to see equipment in the Equipment Library although it has been added to the Genomes.

Logged in as a DCO user I can see it in the Equipment Library.

Regards,

DCIM_Support · ‎2020-07-04

This answer was originally posted on DCIM Support by Greg Sterling on 2017-12-11

The difference may be if you're logging in as a tenant user vs a DCO user. DCO users should see the customized genome catalog which is visible in the DCO desktop client.

Tenant users see the master library shipped with DCO. They do not see the customized library which is maintained by the colo provider.

Regards

Greg Sterling

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Everard Eduard on 2017-12-12

Hi Greg,

This is not acceptable.

A few examples:

If the tenant does not lower the adjusted nameplate (by default we put it at 50% of the manufacturer's nameplate in the genomes) -> oversizing !!!
When an equipment is not in the genome library -> request to add it -> after weeks/months an updated genome library is uploaded -> tenant can add equipment
A tenant can adjust the power, physical & properties of an equipment (coming from the genome library) after adding it to one of his racks. But can't copy this device. So he will have to do it for every device.

I see this as a bug.

Regards,

DCIM_Support · ‎2020-07-04

This comment was originally posted on DCIM Support by Jef Faridi on 2017-12-13

Hi Eduard,

I agree with Greg, that per design tenant users can see the Genome Library, and may not have access to the customized Genomes which is owned and maintained by the colo provider. However you are most welcome to post a feature request here: Feature requests

Kind regards

DCIM_Support · ‎2020-07-04

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