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Where is the notification icon (bell) ???

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Where is the notification icon (bell) ???

This question was originally posted on DCIM Support by spezialist on 2019-04-03


Dear support and Panagiotis Karampis,

Please, tell us why the notification icon (bell) on our Community portal has disappeared today:

It was very, very helpful.

Very thanks for the support.

(CID:141270775)

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8 Replies 8
DCIM_Support
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Re: Where is the notification icon (bell) ???

This answer was originally posted on DCIM Support by Kristoffer Debois on 2019-04-04


Hi Spezialist,

We have had to make a couple of adjustments to the UI recently, which includes the removal of the notification bell. You can still subscribe to email notifications by 'watching' subjects in the community. 

I apologize for the inconvenience and hope you will find the email notifications to be useful.

Best,

Kristoffer Debois

Head of Customer Experience

(CID:141270980)

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Re: Where is the notification icon (bell) ???

This comment was originally posted on DCIM Support by spezialist on 2019-04-04


Dear Kristoffer Debois,

In my opinion, this is an unsuccessful UI adjustment from the =SE= side ☹️. I really think, that the DCIM community will agree with me.

From your answer:

...I apologize for the inconvenience and hope you will find the email notifications to be useful.

Email notifications are very unreliable, for example, I still not have received a mail notification, that you answered on my question in this thread. It seems to me, that with such =SE= “adjustments” it only moves away from the DCIM community, and does not go towards it.

The notifications bell was a very convenient and useful tool for UI, as it allowed you to easily see new notifications and messages. Now, I need to revise every fresh (and not fresh) topic to check, if someone has answered something there? Agree, it's just a routine...

I hope you understand me and the DCIM community correctly.

With respect.

(CID:141271128)

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Re: Where is the notification icon (bell) ???

This comment was originally posted on DCIM Support by Kristoffer Debois on 2019-04-04


Hello again spezialist,

I agree with you that this degrades the functionality of the community, no doubt about that. Unfortunately, we have to make these adjustments due to security concerns. 

We will take a look if we can do something about the inconsistency of the emails, and based on your input we will bring back the notification bell if at all possible in the future.

Thanks for your continued engagement in the DCIM community!

Best,

Kristoffer

(CID:141271173)

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Re: Where is the notification icon (bell) ???

This comment was originally posted on DCIM Support by spezialist on 2019-04-04


Dear Kristoffer Debois,

Thanks for clarifying.

I and the DCIM community really hope, that you will soon return the notification bell in UI. After all, just email notifications can never replace the convenient functionality of the notification bell in the UI.

Now I have to constantly update by F5 this topic in the browser: this is the only way I could see that you answered me ☹️.

With respect.

(CID:141271202)

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Re: Where is the notification icon (bell) ???

This answer was originally posted on DCIM Support by Panagiotis Karampis on 2019-04-04


Just a test

(CID:141271303)

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Re: Where is the notification icon (bell) ???

This comment was originally posted on DCIM Support by spezialist on 2019-04-04


Dear Panagiotis Karampis,

I can confirm, that I recently received a lot of email messages from the DCIM community portal (this test also). Not the fact, that all messages reached me, but I will hope that email notifications will always be available.

Very thanks for the support.

(CID:141271333)

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Re: Where is the notification icon (bell) ???

This answer was originally posted on DCIM Support by Panagiotis Karampis on 2019-04-04


Hello spezialist,

Regarding the notifications, i can see that emails to you get deferred.

We are sending them, but your provider is not accepting them, for various reasons.

It can be a problem on your side, but i will investigate also our side.

(CID:141271313)

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🔒 Closed

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