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What is the IP or web Site to use to pull firmware or patches

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
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What is the IP or web Site to use to pull firmware or patches

This question was originally posted on DCIM Support by Michael Breen on 2019-03-13


I am looking for the IP or web site to pull patches for Data Center expert 7.6.0.

I need to open a firewall.

 

Thank You

(CID:140713758)

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Re: What is the IP or web Site to use to pull firmware or patches

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-03-13


Hi Michael,

 

There are no patches for DCE 7.6. It is the most recent version available. Additionally, we don't simply patch the system. If there are issues to be resolved, they are rolled into the next full release version. To obtain new releases, you must contact technical support directly. Again, you're running 7.6 so you have the latest available and don't need to contact support at this time. If you have issues that you feel need addressing, you can write in here with the specifics or directly contact technical support.


Thanks,

Steve.

(CID:140713782)

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Re: What is the IP or web Site to use to pull firmware or patches

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-03-13


P.S.

If you're simply looking for device definition files (DDF) there is a link on the top of the page.

(CID:140713786)

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Re: What is the IP or web Site to use to pull firmware or patches

This comment was originally posted on DCIM Support by Stine Hansen on 2019-03-14


From Michael:

Steve,

I am looking for where DCE goes to check for updates and firmware when you tell the server to check.

I have to request a change in a firewall for the system to get out to the internet and need to know the IP or web site that DCE polls to verify updates and pull them.

 

Thank You

(CID:140714001)

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Re: What is the IP or web Site to use to pull firmware or patches

This comment was originally posted on DCIM Support by Steven Marchetti on 2019-03-14


Sorry, I saw patches and went directly towards answering that. I believe that server is updates.apc.com.

(CID:140714054)

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Re: What is the IP or web Site to use to pull firmware or patches

This comment was originally posted on DCIM Support by spezialist on 2019-04-01


Dear Michael Breen,

Tell us, please, did you solve your question or not?

With respect.

(CID:141269200)

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