What do I put in the domain field when I login?

[DCIM_Support]

This question was originally posted on DCIM Support by jared_davis on 2018-04-10

---

I can bring up the web interface in a browser successfully, but when I attempt to log in with my username and password, I have no idea what to put in for domain.  I'm not using a Windows domain or Active Directory and when I put in LOCALHOST, I'm told that either the username, password, or domain is incorrect.

As a contractor just attempting to log in to the building's environmental controls, I can't seem to get past the login screen.

(CID:130093764)

[DCIM_Support]

This answer was originally posted on DCIM Support by spezialist on 2018-04-11

---

Dear jared_davis,

From your question:

As a contractor just attempting to log in to the building's environmental controls, I can't seem to get past the login screen.

On this question you will be helped at portal https://ecobuilding.schneider-electric.com/ . Go to Support -> Product Support and select the section that suits you: Exchange Community, Exchange Knowledgebase or Contact Support.

I hope this is what you need 😀.

With respect.

(CID:130093962)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-04-28

---

Dear jared_davis,

Have you been able to solve your problem, or do you have any more questions about it?

With respect.

(CID:130680484)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.