Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84597members
353862posts

What do I put in the domain field when I login?

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
3
159

What do I put in the domain field when I login?

This question was originally posted on DCIM Support by jared_davis on 2018-04-10


I can bring up the web interface in a browser successfully, but when I attempt to log in with my username and password, I have no idea what to put in for domain.  I'm not using a Windows domain or Active Directory and when I put in LOCALHOST, I'm told that either the username, password, or domain is incorrect.

As a contractor just attempting to log in to the building's environmental controls, I can't seem to get past the login screen.

 

(CID:130093764)

3 Replies 3
DCIM_Support
Picard
Picard
0 Likes
0
159

Re: What do I put in the domain field when I login?

This answer was originally posted on DCIM Support by spezialist on 2018-04-11


Dear jared_davis,

From your question:

As a contractor just attempting to log in to the building's environmental controls, I can't seem to get past the login screen.

On this question you will be helped at portal https://ecobuilding.schneider-electric.com/ . Go to Support -> Product Support and select the section that suits you: Exchange Community, Exchange Knowledgebase or Contact Support.

I hope this is what you need 😀.

With respect.

(CID:130093962)

DCIM_Support
Picard
Picard
0 Likes
0
159

Re: What do I put in the domain field when I login?

This comment was originally posted on DCIM Support by spezialist on 2018-04-28


Dear jared_davis,

Have you been able to solve your problem, or do you have any more questions about it?

With respect.

(CID:130680484)

DCIM_Support
Picard
Picard
0 Likes
0
159

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.