Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Upgrade failure while updating the server from 7.3.0 to 7.3.5

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Upgrade failure while updating the server from 7.3.0 to 7.3.5
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

0 Likes
4
448
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

Upgrade failure while updating the server from 7.3.0 to 7.3.5

I get the error : 

Upgrade failed : Upgrade directory not specified. Please update the module configuration!

 

When I attempt to update the server from 7.3.0 to 7.3.5. Has anyone seen this issue before? 

(CID:96044797)

Labels
  • Labels:
  • Data Center Operation
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 4
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

0 Likes
2
447
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

Hi Jason,
It seems you need to specify the "Upgrade directory",  it can be done via Webmin -> StruxureWare DC Operation -> Backup,
and then under the "Backup settings" specify the Upgrade directory.

We have had several releases since 7.3.5, so it is not recommended to upgrade to an already out-dated version.  I would suggest to upgrade the product to the latest version (currently DCO 7.4.5), which contains many enhancements and supports upgrading from 7.3 as well. Details and guide is available on the following page:
Upgrading to StruxureWare Data Center Operation 7.4.5

Kind regards

(CID:96044848)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

In response to DCIM_Support
0 Likes
0
447
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

Could you provide me a link to the latest code line 7.4.5? I was not given one. I updated the directory as you showed, but I am still getting the same error...... Any other ideas? Thank you for your help,

(CID:96044982)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

In response to DCIM_Support
0 Likes
0
447
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 12:22 PM . Last Modified: ‎2024-04-09 11:52 PM

I believe the local tech support would be able to provide the latest product installations for customers holding a valid support contract. Following website contains the contact details: http://www.apc.com/site/support/index.cfm/contact-information/ If the upgrade failure is limited to not specified upgrade directory, then I would suggest to make sure that the upgrade directory (default /data/upgrade) and the installation file is local to the server (and not on a shared network drive).

(CID:96763927)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-02 12:23 PM . Last Modified: ‎2023-10-31 11:40 PM

0 Likes
0
447
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-02 12:23 PM . Last Modified: ‎2023-10-31 11:40 PM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of