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Hi Boris
Why do you want to change from using Custom property for recording your IP address? CPs are good for IPs because you can specify they're an IP4 or IP6 format, you can specify unique (to get a dup IP warning), they can be updated via old SOAP API and new REST API. But they may not suit your business need. Put another way, is DCO to be your authoritative source of truth for device IPs or is it some other system? How many IPs do you have to change?
In my DCO 8.2 there is no field "IP Address" for the asset, rather, an IP address can be set for each individual NIC port. Is this what you're seeing as well?
If so, do you already have one or more NIC ports for each device that has a Custom Property IP address?
When you checked the ETL Import DB did you look at the schema on your DCO server or check the doco on the SE web site? Sometimes the doco differs a little from version to version. There's a column "ci_ip_address" in the configuration_item table but i expect that this will only update the IP address of the external associated device with your DCO device.
So there are several ways
To illustrate, here's the General tab of a Dell Server (no IP address)
And here'a the External Systems tab of the same saver (showing IP address)
And here's the Network tab showing where IP addresses can be placed for each NIC
When I manually add the same IP from the associated device, I see the following
And here's the device mouse over showing both the Associated device IP and the old Custom Property.
Cheers
I hope that helps
Link copied. Please paste this link to share this article on your social media post.
Hi Boris
Why do you want to change from using Custom property for recording your IP address? CPs are good for IPs because you can specify they're an IP4 or IP6 format, you can specify unique (to get a dup IP warning), they can be updated via old SOAP API and new REST API. But they may not suit your business need. Put another way, is DCO to be your authoritative source of truth for device IPs or is it some other system? How many IPs do you have to change?
In my DCO 8.2 there is no field "IP Address" for the asset, rather, an IP address can be set for each individual NIC port. Is this what you're seeing as well?
If so, do you already have one or more NIC ports for each device that has a Custom Property IP address?
When you checked the ETL Import DB did you look at the schema on your DCO server or check the doco on the SE web site? Sometimes the doco differs a little from version to version. There's a column "ci_ip_address" in the configuration_item table but i expect that this will only update the IP address of the external associated device with your DCO device.
So there are several ways
To illustrate, here's the General tab of a Dell Server (no IP address)
And here'a the External Systems tab of the same saver (showing IP address)
And here's the Network tab showing where IP addresses can be placed for each NIC
When I manually add the same IP from the associated device, I see the following
And here's the device mouse over showing both the Associated device IP and the old Custom Property.
Cheers
I hope that helps
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