Unable to upgrade to version 7.9.0

[dirnumcalu]

Hello Team,

I followed the procedure to upgrade my DCE server from version 7.8.1 to version 7.9.0, but it does not work.

My server is hosted on a VMWare infrastructure, so I created a new virtual machine from the OVA then performed the iimport of the database.
The import completes successfully, I can then access the server through the web interface, but when I launch the client it displays an error after a few seconds after opening the interface: "The client has lost the connection with the server. Verify that the server is communicating and reconnect." On the web interface the messages "DCE is starting up" then "Unable to retrieve data from the server. Attempting to connect" are displayed alternately. After a time of 10 to 20 minutes, the connection to the server returns through the web interface but using the client leads to the same result.
I tried importing the configuration alone and the complete database and the result is the same.
As noted in the documentation, the new virtual machine has exactly the same configuration as the old one.

I tried increasing the RAM, but that didn't change anything.

I kept the new machine turned off and was able to extract some information from the logs I'm attaching that could perhaps guide troubleshooting

Regards

[JLehr · Accepted solution]

Hi @dirnumcalu,

To get the fastest resolution, I suggest that you contact your local technical support  to help you update your DCE software.