USB Restore Key wont create USB Key

[DCIM_Support]

Hi, Im trying to create a USB restore key for a server that has failed however when i run the cmd line script i get no response.

I have downloaded all required files again and deleted the old ones and ran cmd as administrator but when the cmd is entered i get no errors errors or anything?

i have done this process before no problems but this time it wont work any ideas what I'm missing

TIA 

Mike 

(CID:126163720)

[DCIM_Support]

Mike,

Please provide some screen captures of your directory structure where the files are stored for the USB creation process.

What version of Windows OS are you using?

Have you tried to run the command prompt as administrator?

Regards,

Cory

(CID:126163768)

[DCIM_Support]

Hi Cory,

Yes ran as administrator and running Win10

Cheers,

Mike

(CID:126163782)

[DCIM_Support]

Mike,

Can you provide a screen capture of your windows explorer showing the directory structure of the files?

Regards,

Cory

(CID:126163787)

[DCIM_Support]

(CID:126164307)

[DCIM_Support]

is this ok?

Regards

Mike

(CID:126164310)

[DCIM_Support]

Hi mike sutton,

You have successfully solved your question or not?

With respect.

(CID:126167544)

[DCIM_Support]

Hi,

No i can create 7.4.3 restore using this method but still unable to create 7.2.7 so i had to carry out a full rebuild of the system to 7.4.3 

Regards,

Mike

(CID:126167556)

[DCIM_Support]

Ok, thanks for the feedback.

With respect.

(CID:126167575)

[DCIM_Support]

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