USB Restore Key wont create USB Key

[DCIM_Support]

This question was originally posted on DCIM Support by mike sutton on 2017-10-13

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Hi, Im trying to create a USB restore key for a server that has failed however when i run the cmd line script i get no response.

I have downloaded all required files again and deleted the old ones and ran cmd as administrator but when the cmd is entered i get no errors errors or anything?

i have done this process before no problems but this time it wont work any ideas what I'm missing

TIA 

Mike 

(CID:126163720)

[DCIM_Support]

This answer was originally posted on DCIM Support by Cory McDonald on 2017-10-13

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Mike,

Please provide some screen captures of your directory structure where the files are stored for the USB creation process.

What version of Windows OS are you using?

Have you tried to run the command prompt as administrator?

Regards,

Cory

(CID:126163768)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2017-10-13

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Hi Cory,

Yes ran as administrator and running Win10

Cheers,

Mike

(CID:126163782)

[DCIM_Support]

This comment was originally posted on DCIM Support by Cory McDonald on 2017-10-13

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Mike,

Can you provide a screen capture of your windows explorer showing the directory structure of the files?

Regards,

Cory

(CID:126163787)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2017-10-16

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(CID:126164307)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2017-10-16

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is this ok?

Regards

Mike

(CID:126164310)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2017-10-23

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Hi mike sutton,

You have successfully solved your question or not?

With respect.

(CID:126167544)

[DCIM_Support]

This comment was originally posted on DCIM Support by mike sutton on 2017-10-23

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Hi,

No i can create 7.4.3 restore using this method but still unable to create 7.2.7 so i had to carry out a full rebuild of the system to 7.4.3 

Regards,

Mike

(CID:126167556)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2017-10-23

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Ok, thanks for the feedback.

With respect.

(CID:126167575)

[DCIM_Support]

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