UPS Network Management Card 2

[Mike_Berwick]

Model number AP9631CH

Where are the updated firmware files?

Hardware Factory

Model Number: AP9631CH
Serial Number: 5A1637T31045
Hardware Revision: 05
Manufacture Date: 09/12/2016
MAC Address: 00 C0 B7 D9 A9 C2
Management Uptime: 163 Days 14 Hours 8 Minutes

Application Module

Name: sumx
Version: v6.2.1
Date: Feb 6 2015
Time: 14:10:13

APC OS (AOS)

Name: aos
Version: v6.2.1
Date: Feb 6 2015
Time: 14:00:57

APC Boot Monitor

Name: bootmon
Version: v1.0.8
Date: Apr 8 2014
Time: 10:59:40

[Cory_McDonald]

Hello @Mike_Berwick,

Firmware files for AP9631/AP9631CH can be found on the AP9631 product page on apc.com: https://www.apc.com/us/en/product/AP9631/ups-network-management-card-2-with-environmental-monitoring...

The specific file that you are looking for can be found under the Software and Firmware section on that page and is titled: Network Management Card 2 (NMC2) v7.1.6 Firmware for Smart-UPS with AP9630/31 (7.1.6)

NOTE:  The available version number may change depending on when you are looking at this, but as of this reply, it is version 7.1.6.

Instructions on performing a firmware upgrade can be found in FAQ: https://www.apc.com/us/en/faqs/FA156047/

Kind Regards,

Cory