Two servers polling same device got different data

[DCIM_Support]

We have two stand-alone DCE severs which are polling same devices. I noticed that sometimes the two servers got different data from the same device.

The device is a circuit breaker which communicates with DCE in MODBUS via a power meter gateway. Both servers monitor the breaker state. One server reports the breaker is in OPEN state while another server reports the breakers is in CLOSE state . I tried Request Device Scan and nothing changed.

I tried to deleted the device and add it again, the server then reported correct state.

(CID:149785687)

[DCIM_Support]

Same DDF version Files on both Servers?

(CID:149785696)

[DCIM_Support]

yes, same DDF version files on both servers.

(CID:149785701)

[DCIM_Support]

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