To see Raritan PDU information on Operations

[DCIM_Support]

Hello,

I have DPXR20A-32 model Raritan rack PDUs with temperature sensors on them. We integrated those rack PDUs to DCE. We can monitor power and temperature information on DCE. When I try to see this information on Operations I get the screenshot above.  I can not see the power or temperature information on Operations. How can i see that information on Operations? Is there a new DDF file for this rack PDUs? How can i use the temperature information on these PDUs for live temperature mapping? 

Thanks in advance 

(CID:93914071)

[DCIM_Support]

Hello Kaan,

In general, whenever I have seen Operation not containing device information it is because the sensor types that Expert is providing to Operation have not been correctly defined. Operation is looking for a specific sensor type for power and temperature. Expert uses what APC calls a DDF, which translates SNMP OIDS to a sensor type. As a first step I would recommend contacting your local technical support for the last DDF.

(CID:93914086)

[DCIM_Support]

Hello,

Thanks for the answer. We will try to contact multi vendor support to get an updated DDF. 

(CID:93914132)

[DCIM_Support]

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