EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-08-11 08:55 PM . Last Modified: 2022-08-11 09:05 PM
Hi Support Team,
Looks like i'm having some problem in the login step to the website https://ecostruxure-it-entitlements.se.com/
Please help me to solve this problem
Tks & Regards
SonNG
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-08-12 10:46 AM
Hello, can you log this request to support@ecostruxureit.com ?
We will need to know the username you're trying to login with and we do not want you to post that information in this community.
Its most likely your username does not exist in the entitlement system. The registration on the login page does not create an account in the entitlement system, it is only registering you to the identity provider so when you login the connection to the entitlement system cannot be made.
Regards
Greg Sterling
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.