Struxureware Portal stuck

DCIM_Support · ‎2020-07-02

I have been getting this screen at Portal each time I log in I can't understand where is the issue ? I have the latest Jre installed.

DCIM_Support · ‎2020-07-02

Hi Soren, I think I got the answer...The issue was the Java Plugin. I had recently updated the JRE with the latest Java update 8 version 60. When I checked the system I found three different version of Java running which was confusing the whole stuff, so I removed all versions and all new updates and let the Portal installation manage it for me and the whole thing got sorted out.

See Answer In Context

DCIM_Support · ‎2020-07-02

Hi Vineet, Could you elaborate on which portlets you see the error in? The error message is a generic error message used by Liferay that needs some more information to debug. Also if possible please provide the logs from the Portal server they are located in ..\StruxureWare Portal\tomcat-\logs /Søren

DCIM_Support · ‎2020-07-02

Hi Soren, I think I got the answer...The issue was the Java Plugin. I had recently updated the JRE with the latest Java update 8 version 60. When I checked the system I found three different version of Java running which was confusing the whole stuff, so I removed all versions and all new updates and let the Portal installation manage it for me and the whole thing got sorted out.

DCIM_Support · ‎2020-07-02

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