Store Room Asset Audit report

[DCIM_Support]

This question was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-27

---

Hi

Why can't i see Asset Audit Report on an Stor Room under Global but when it is under World i can?

Is it an error?

BR

Carsten H Madsen

(CID:132657454)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jef Faridi on 2018-06-27

---

Hi Carsten,

I think most likely you have not opened the store room yet - If you open the room (Store room), then the Report feature should be available:

Kind regards

(CID:132657498)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-27

---

Yes, you have right. 😀

BR

Carsten

(CID:132657514)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-06-27

---

Many thanks for the update 😀

Kind regards

(CID:132657517)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-28

---

Hi Jef

There is an problem, in 1 stor room is 63 asset there i can see the Asset Audit Report but in the other where ther is 288 i can't . ☹️

(CID:132657981)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-06-28

---

Hi Carsten,

Assuming you have already opened the room (seems like it, according to screen capture), if you expand the room in Navigation pan, and right click on asset/device, are you then not able to see the Report option? Do you have report issue with all 288 items?

Kind regards

(CID:132657995)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-28

---

Sorry, no.

BR

Carsten

(CID:132658027)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-06-28

---

Hi Carsten,

Thanks for the image - it seems you are in the store room and right click dose not have the Report option there. You can go to Navigation pan (or select "Show in Navigation") and then right click on the asset, then you will have the Report option.

Kind regards

(CID:132658050)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-28

---

On the Store room with 63 asset I can open Asset Audit:

On the Store room with 288 asset I can't open Asset Audit, there is no arrow:

(CID:132658084)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-28

---

I only want asset audit for 1 asset. 😀

BR

Carsten

(CID:132658088)

[DCIM_Support]

This comment was originally posted on DCIM Support by Jef Faridi on 2018-06-28

---

Hi Carsten,

Would it be possible to ask for a copy of your backup file, so I can take a look (I will send you an invite to my =S= box shortly so the data can be safely provided if you would).

Can you access that asset/report from Analytics Reports > Audit Trail ? (if yes, that may be used for now).

Kind regards

(CID:132658107)

[DCIM_Support]

This comment was originally posted on DCIM Support by Carsten Hjuler Madsen on 2018-06-29

---

Hi Jef

We may not share our backup with anyone.

But we can make an Skype meeting where i can show you the problem.

BR

Carsten

(CID:132658503)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.