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Software support Contract for DCE ... How can I manage or view profile

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Software support Contract for DCE ... How can I manage or view profile

This question was originally posted on DCIM Support by Michel Berthiaume on 2017-02-01


Hi,

¸we have an account where I can see the licenses / node on hand for our Appliance VM DCE.

But,  we have the Software support Contract for the DCE ... but I can't see our profil about this information.

 

-> Actualy, the only way is contact Shneiders to valid / verify our profil ...

Is it the only way ?

(CID:110792540)


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Re: Software support Contract for DCE ... How can I manage or view profile

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-02-01


Hi Michel,

 

Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.


Thanks,

Steve

(CID:110792552)

See Answer In Context

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DCIM_Support
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294

Re: Software support Contract for DCE ... How can I manage or view profile

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-02-01


Hi Michel,

 

Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.


Thanks,

Steve

(CID:110792552)

DCIM_Support
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292

Re: Software support Contract for DCE ... How can I manage or view profile

This comment was originally posted on DCIM Support by Michel Berthiaume on 2017-02-01


Ok thank's and have a nice day !

(CID:110792706)

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🔒 Closed

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