Software support Contract for DCE ... How can I manage or view profile

DCIM_Support · ‎2020-07-03

Hi,

¸we have an account where I can see the licenses / node on hand for our Appliance VM DCE.

But, we have the Software support Contract for the DCE ... but I can't see our profil about this information.

-> Actualy, the only way is contact Shneiders to valid / verify our profil ...

Is it the only way ?

DCIM_Support · ‎2020-07-03

Hi Michel,

Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.

Thanks,

Steve

See Answer In Context

DCIM_Support · ‎2020-07-03

Hi Michel,

Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.

Thanks,

Steve

DCIM_Support · ‎2020-07-03

Ok thank's and have a nice day !

DCIM_Support · ‎2020-07-03

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