We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on
Cloud Connected vs On-Premise Services. Your feedback can
help us shape the future of services.
Learn more about the survey
or
Click here to Launch the survey
Schneider Electric Services Innovation Team!
EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 12:18 PM . Last Modified: 2024-04-08 01:59 AM
Hi,
¸we have an account where I can see the licenses / node on hand for our Appliance VM DCE.
But, we have the Software support Contract for the DCE ... but I can't see our profil about this information.
-> Actualy, the only way is contact Shneiders to valid / verify our profil ...
Is it the only way ?
(CID:110792540)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 12:19 PM . Last Modified: 2024-04-08 01:59 AM
Hi Michel,
Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.
Thanks,
Steve
(CID:110792552)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 12:19 PM . Last Modified: 2024-04-08 01:59 AM
Hi Michel,
Sadly, yes. At this time there is no way for the customer to view their support contracts. This is something that is being looked at in the DCIMassets page but I can not say if/when this option may make it into the system.
Thanks,
Steve
(CID:110792552)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 12:19 PM . Last Modified: 2024-04-08 01:59 AM
Ok thank's and have a nice day !
(CID:110792706)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-03 12:19 PM . Last Modified: 2023-10-22 03:57 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of