Sensor readings in DCE for DCO82 server

[DCIM_Support]

I have a DCO 82 server running in VMWare environment:

With any 81 or earlier, in same virtual machine setup, I did not see this in DCE:

It appears something changed in 82 in relation to DCE DDF?

Looking forward to your feedback, thanks!

BR Mogens

(CID:126184859)

[DCIM_Support]

Hi Mogens,

It would be great if I may access your servers?  I will contact you shortly.

By the way, it is recommended to use at least 16 GB RAM.

Kind regards

(CID:126184892)

[DCIM_Support]

OK, sure.

I will give you adresses / credentials of line. For  81 and a 82 in similar VM setup, acting differently.

Thanks!

BR Mogens

(CID:126184898)

[DCIM_Support]

I had the same problem and it seems to be an issue with the SELinux policy on the DCO server.  I haven't been able to pinpoint the issue, but it works when SELinux is set to disabled or permissive.

(CID:126881250)

[DCIM_Support]

Hi Mogens,

Many thanks for providing the access - in addition to checking your setup I have also been running some own tests, and for the time being it appears it has something to do with access permissions (in DCO 8.2). So it can be reproduced.

I have registered enhancement case for this.

Thanks

Kind regards

(CID:126185829)

[DCIM_Support]

Hi Jef and Tim

Thank you for answers.

I believe we will find the detailed explanation via Jef's escalation.

I am curious to test the SELinux option Tim - Can you elaborate how to set this policy?

BR Mogens

(CID:126185874)

[DCIM_Support]

Hi Mogens,

It is important to note, that modifying system files (including modifying SELinux) may give you unexpected security label, so it should be avoided.

Kind regards

(CID:126185880)

[DCIM_Support]

Hi 

OK - I will avoid changing system configuration at this level then 😀

BR Mogens

(CID:126185889)

[DCIM_Support]

Hi -

I upgraded my DCO to recent 8.2.2 and DCE to 7.5.0.62.

Downloaded the DDF for DCO and imported to DCE server.

The issue with DCE not reading the DCO sensors seems to persist?

Any ideas/thoughts?

BR Mogens

(CID:128065046)

[DCIM_Support]

Hi Mogens,

We have an open enhancement case for this, eg it is not resolved yet.

Kind regards

(CID:128065048)

[DCIM_Support]

OK - Thank you. I will put it back in maintenance mode, awaiting the  solution 😀

(CID:128065055)

[DCIM_Support]

Update:

DCO 8.2.7 is released now, contains the fix.

(CID:132651904)

[DCIM_Support]

Hi Jef

Thanks for the good info 😀

I would like to test - Can you help with a link to download 8.2.7 ISO?

BR

Mogens

(CID:132653108)

[DCIM_Support]

Hi Mogen,

In general, for the product download link, contact the local tech support:

http://www.apc.com/us/en/country-selector/?ref_url=/site/support/index.cfm#

please be prepared that they may ask for a valid support contract.

I will send you a direct message as well, thanks.

Kind regard

(CID:132653118)

[DCIM_Support]

Hi

After upgrading the DCO, The issue is solved - Thanks!

BR

Mogens

(CID:132653216)

[DCIM_Support]

Hi Mogens,

Sounds great, many thanks for the update.

Kind regards

(CID:132653222)

[DCIM_Support]

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