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Posted: 2020-07-03 05:03 PM . Last Modified: 2024-04-08 12:20 AM
Hi Team,
I have just been asked by customer about the EB search functionality.
Were there any changes to this from before SP5?
The main Search window no longer seems to do a search by name if the room is not selected. This might be per design just not sure when did it change.
So if the asset is in the specific room and I search by its name with the "Link View" enabled and room selected it will find it.
If I do not know where the asset is and I am performing search on the global view with "Link View" not enabled it does not find it at all.
It does work in the "Name" column though so this would be a valid work around.
(CID:120133290)
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Posted: 2020-07-03 05:03 PM . Last Modified: 2024-04-08 12:20 AM
Hi Luksaz,
That's an old version:), if I recall correctly that might be related to indexing - as a possible explanation (in this case) for the inconsistency in Equipment Browser search results could be mentioned that:
a) the search engine is using the indexes (local to the server) when room(s) not open
b) the search will be on the "DCO/database" when room(s) open
If for some season indexes are not updated, you might see a different search for "open room" vs. "not open room". This was unfortunately a known issue (for the price of keeping the server performance as high as possible). It sounds great, that you have a work around, thanks.
Kind regards
(CID:120134517)
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Posted: 2020-07-03 05:03 PM . Last Modified: 2024-04-08 12:20 AM
Hi Luksaz,
That's an old version:), if I recall correctly that might be related to indexing - as a possible explanation (in this case) for the inconsistency in Equipment Browser search results could be mentioned that:
a) the search engine is using the indexes (local to the server) when room(s) not open
b) the search will be on the "DCO/database" when room(s) open
If for some season indexes are not updated, you might see a different search for "open room" vs. "not open room". This was unfortunately a known issue (for the price of keeping the server performance as high as possible). It sounds great, that you have a work around, thanks.
Kind regards
(CID:120134517)
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Posted: 2020-07-03 05:03 PM . Last Modified: 2024-04-08 12:20 AM
Thanks Jef 😀
(CID:120135039)
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Posted: 2020-07-03 05:03 PM . Last Modified: 2024-04-08 12:20 AM
You are most welcome, Lukasz
Kind regards
(CID:120135111)
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Posted: 2020-07-03 05:03 PM . Last Modified: 2023-10-22 03:52 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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