Release notes for device firmware

[DCIM_Support]

This question was originally posted on DCIM Support by Dominic Brasted on 2020-01-30

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My DCE shows new firmware available for my UPS and PDUs and says "Refer to apc.com for additional release note information". I know this isn't strictly a DCE question but I figured I'd ask anyway - does anyone know where to find the release notes on the apc.com site?

(CID:154405311)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by GavOB on 2020-01-30

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Hi Dominic Brasted

They will be on the product page, for example release notes for NMC2 firmware can be found on the NMC2 page, normal they are under the user guide section.

https://www.se.com/ww/en/product/AP9630_APC/ups-network-management-card-2/

Firmware 6.8.0 release notes for NMC2

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=990-3403S-EN.pdf&p_...

-Gavan

(CID:154405325)

[DCIM_Support]

This comment was originally posted on DCIM Support by Dominic Brasted on 2020-01-30

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I knew it had to be a fairly obvious place. Thank you very much.

(CID:154405336)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2020-01-30

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Ok, what about the rPDU with new firmware 6.8.0?..

(CID:154405351)

[DCIM_Support]

This comment was originally posted on DCIM Support by GavOB on 2020-01-30

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See below:

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=990-9958G_EN.pdf&p_...

-Gavan

(CID:154405358)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2020-01-30

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Dear GavOB,

Thank you for your support, but where can I find it on the official =SE= website? I couldn't find it, for example by specifying my rPDU AP8881 model in the search...

With respect.

(CID:154405369)

[DCIM_Support]

This comment was originally posted on DCIM Support by GavOB on 2020-01-30

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Hi spezialist

There is release note for some firmware versions on the AP8881 page but the 6.8 version is not there, they can be slow to update every product but if you search for the product range instead of the product they can be found.

Using your example firmware 6.8.0 is for all Gen2 Rack PDUs not just the AP8881.

-Gavan

(CID:154405381)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2020-01-30

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Dear GavOB,

From your comments:

...Using your example firmware 6.8.0 is for all Gen2 Rack PDUs not just the AP8881.

Unfortunately, your recommendations do not work for me ☹️. Below is an example of how I do a search:

As you can clearly see from the example, I could not find the latest firmware version 6.8.0 for rPDU.

Can you give an example how you do such a search?

With respect.

(CID:154405431)

[DCIM_Support]

This comment was originally posted on DCIM Support by GavOB on 2020-01-31

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For the release note I just typed AP8xxx; AP7xxxB and searched the se.com.

(CID:154796076)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2020-01-31

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Ok, I get it: the important clarification is that the search should be done not at www.apc.com, but at www.se.com 😀.

Thank you for the tip.

With respect.

(CID:154796094)

[DCIM_Support]

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