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Posted: 2020-07-02 10:46 PM . Last Modified: 2024-04-09 01:20 AM
I cannot save any data when my Formats in Region and Language are Turkish (file attached). All my other settings Location, Keyboards and Languages etc... ) are United States.I have to use Turkish character set for my work so i dont want to change it backwards and forwards continuously just to use DCO.
The error screen is attached.
Thanks
(CID:105461414)
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Posted: 2020-07-02 10:46 PM . Last Modified: 2024-04-09 01:20 AM
Hello Gokhun, Can you please provide the client and server logs so we may analysis them to determine the reason you are receiving the errors. Please see the link below for instructions to obtain logs required http://dcimsupport.apc.com/display/UAOp74/Downloading+log+files+for+troubleshooting Thanks Victor
(CID:105461512)
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Posted: 2020-07-02 10:47 PM . Last Modified: 2024-04-09 01:20 AM
Hi Gökhan,
It seems there might be a java related issue when changing the client/Win. "Region" to Turkish format. I have been running some tests locally (able to reproduce) - to me it seems to be a software bug which needs to be fixed, so I will create an enhancement report for this, thanks.
Kind regards
(CID:105461853)
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Posted: 2020-07-02 10:47 PM . Last Modified: 2023-10-31 11:33 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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