Why did I receive an email from SmartConnect?

[jromary]

I got "SMC1500C - "Advanced Plan Expires on Aug 23rd, 2024" email. However, I already took care of this in July.

Subscription Name:

Product Name: EcoStruxure IT SmartConnect for APC Smart-UPS

Invoice Number:

Payment Amount: 117.00 USD

[JLehr · Accepted solution]

Hi @jromary 

Please contact support about your account status. Note that your specific account information was removed from your post for security.