Rack PDU model not in genome

[RomeoEtisJr]

Hi Team,

We are working on one project and I need to model a speacific rack pdu NET PDU brand SPDU_ERS.

I need to model the outlets 18x c13 and 6 c19. tried to find the nearest model but I there a alot in the genome.

Can anyone help?

Thanks,

Romeo

[Jef]

Hi Romeo,

You might want to post a genome request (including device description and specifications) using the following webform:

https://helpcenter.ecostruxureit.com/hc/en-us/requests/new?ticket_form_id=360000949677

Kind regards,

Jef

[gsterling]

Hello Donny

The extended genome functionality adds device specific settings/capabilities to the rack pdu which includes breaker, bank, and outlet info as well as detailed graphics which allow the ITA Web client to accurately display the rack pdu's appearance.

Due to these customizations these specific features cannot be copied and modified in the same manner as other genomes.

If you have a need for adding extended rack pdu features to a third party rack pdu model, this task can usually be completed through a services engagement with Schneider's ACS team. They have the capability to complete these tasks.

We can provide you contact information for the team if needed.

Regards

Greg Sterling