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Problems when adding third party certificate in DCE

EcoStruxure IT forum

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DCIM_Support
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Problems when adding third party certificate in DCE

This question was originally posted on DCIM Support by Iván González Borraz on 2019-02-05


Hi

I am adding an authorized certificate and it gives me an error message

"It is not possible to install certificate because the private key does not correspond to the associated certificate"

I also have the private key and I have added certificates of this same type in DCO without problems.

Any ideas?

Thanks,

(CID:139692257)


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DCIM_Support
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Re: Problems when adding third party certificate in DCE

This answer was originally posted on DCIM Support by Cory McDonald on 2019-02-05


Iván González Borraz,

Starting with DCE version 7.5.0 there is protections against importing a certificate where the private key does not match the one currently on the server.  To import a certificate into the DCE server a CSR (Certificate Signing Request) should be generated from DCE, which can then be signed by your CA (Certificate Authority).  I am not aware of any way of importing a private key into DCE, so I believe that a CSR must be used.

Instructions on generating a CSR can be found here:

https://sxwhelpcenter.ecostruxureit.com/display/UADCE725/Modifying+the+SSL+certificate#ModifyingtheS...

Kind Regards,

Cory

(CID:139692378)

See Answer In Context

4 Replies 4
DCIM_Support
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259

Re: Problems when adding third party certificate in DCE

This answer was originally posted on DCIM Support by Cory McDonald on 2019-02-05


Iván González Borraz,

Starting with DCE version 7.5.0 there is protections against importing a certificate where the private key does not match the one currently on the server.  To import a certificate into the DCE server a CSR (Certificate Signing Request) should be generated from DCE, which can then be signed by your CA (Certificate Authority).  I am not aware of any way of importing a private key into DCE, so I believe that a CSR must be used.

Instructions on generating a CSR can be found here:

https://sxwhelpcenter.ecostruxureit.com/display/UADCE725/Modifying+the+SSL+certificate#ModifyingtheS...

Kind Regards,

Cory

(CID:139692378)

DCIM_Support
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Re: Problems when adding third party certificate in DCE

This comment was originally posted on DCIM Support by Iván González Borraz on 2019-02-05


Oppss... This is a big problem for companies that have certificates of Wildcard type.

(CID:139692406)

DCIM_Support
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Re: Problems when adding third party certificate in DCE

This comment was originally posted on DCIM Support by Cory McDonald on 2019-02-05


Iván González Borraz,

My recommendation would be for you to submit a feature request from this site.  That will allow the necessary teams to review if/when this feature would be implemented.  Note that submitting a feature request does not guarantee that the feature will be added into the software.

Resources Menu > Feature Requests or you can access directly with the following link:

https://sxwhelpcenter.ecostruxureit.com/display/public/Feature+requests

Kind Regards,

Cory

(CID:139692425)

DCIM_Support
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