PCNS-4.2 and SxW DCE 7.4.3: device "model" is not detected (type OS)?

[DCIM_Support]

Hi all!

I found a bug, most likely, in PCNS-4.2.

Essence: after discovering a server or workstation running PCNS-4.2 with the enabled SNMP service, the SxW DCE-7.4.3 does not detect the device "model" (for example, the OS server type, etc.).

Very thanks for the support.

(CID:122689826)

[DCIM_Support]

Hi Spezialist,

What OS are you running? I discovered a 4.2 PCNS install and I see basic OS info:

You're also mentioning "model". If you're looking for the UPS model, that's not something you get from PCNS, you'd have to get that from the UPS' NMC directly.

Thanks,

Steve

(CID:122689860)

[DCIM_Support]

Hi Steven Marchetti,

Of course, the sensor "OS" works correctly, but I did not write about it. I wrote about the "Model" field, which is displayed in the "Device View" window of the table of all devices in the DCE-client.

Very thanks for the support.

(CID:122689873)

[DCIM_Support]

Again, PCNS doesn't report the UPS  which would be the device model. I didn't see that this was being specified but if you're asking that PCNS 4.2 be shown under model, we are pulling 4.2.0:

.1.3.6.1.4.1.318.1.2.3.1.2.0

and perhaps the DDF team could make an enhancement to the DDF if there's no reason not to do so and turn that into a model.

Steve

(CID:122689887)

[DCIM_Support]

I think, that when a new SNMP device is discovered, the DCE-server first reads the value of sysObjectID.0 (.1.3.6.1.2.1.1.2.0). Knowing this value, the DCE-server on its internal database sysObjectIDs determines what kind of model the device is. For example, this happens when you discovered a server or workstation in DCE.

If we have a server/workstation with PCNS-4.2 installed, then its sysObjectID.0 = .1.3.6.1.4.1.318.1.3.31.1. And probably, DCE-server, not having found in itself in a database sysObjectIDs of the description of model for the given value, leaves the field "Model" empty.

Well, Steven Marchetti for my example, what "Model" should it be in DCE: OS Linux/Windows or PCNS version or model of UPS (to which this server/workstation is connected)?

Very thanks for the support.

(CID:122689898)

[DCIM_Support]

Spezialist,

It's not in a database, it should actually poll the device / software again looking for: 

.iso.org.dod.internet.private.enterprises.apc.products.system.pcns.pcns4

When polling the client, that OID returns nothing. I can inform the PCNS folks but I don't work directly with that product. 

Steve

(CID:122689916)

[DCIM_Support]

Hi Steven Marchetti,

It's not in a database, it should actually poll the device / software again looking for: .iso.org.dod.internet.private.enterprises.apc.products.system.pcns.pcns4

Of course I wrote "database", meaning not a real database 😀, but only some way of searching by sysObjectID.0 for the correct combination of vendor/model/type of SNMP device.

When polling the client, that OID returns nothing. I can inform the PCNS folks but I don't work directly with that product.

I'm glad that you understood the essence of my question. I will be grateful to you for this.

Very thanks for the support.

(CID:122689995)

[DCIM_Support · Accepted solution]

Hi all!

I am pleased to confirm, that in the new version of DCE-7.5.0 the above bug has been successfully fixed:

The problem was solved by corresponding modification of the pcns.xml v.5 DDF-file.

Thanks for good job 😀.

(CID:128757126)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.