No update to DDF change request since March 13

[DCIM_Support]

I made a request to add alarms to DSE7420 DDF since March. Should I send a new change request?

(CID:130099621)

[DCIM_Support]

Hello Yang,  I apologize that this request has not been updated since March.  Do you have a request number that you can share so that I can look into this for you?  You mentioned "DSE7420", did you mean DCE 7.4.2?  Which specific alarms and/or DDF were you looking to have changed?

Thanks.

(CID:130100093)

[DCIM_Support]

The device is Deep Sea DSE 7420 controller.

Here is the conversation I had with the support:

DSE7420                                                                                                                                 Supported                                                                                      

	Please update DDF file as per the attached request form.                 Yang Gao Tue Feb 20 15:29:07 CET 2018 Modbus DDF Request For DSE7420.doc
	Hi, Assigned this to the concerned developer, he will get back to you as soon as possible. Regards, Moloy                 Moloy Das Wed Feb 21 05:59:22 CET 2018
	Hello, I made the requested updates and sent the new DDF for review. I will submit the DDF once its approved. Regards.                 Ragupathy Kandasamy Thu Mar 01 14:39:16 CET 2018
	Hello, The DDF for the DSE7420 is attached. Please test and let us know if there are any problems. To import: Main menu->Device->Modbus Device Communication Settings->Device Definition Files->Add/Update Definitions Note: Please quote the DDF number 2661 in future when you contact me so that I can identify the request from you Thanks, Ragupathy Kandasamy.                 Ragupathy Kandasamy Wed Mar 14 06:49:10 CET 2018 dse_7420.zip
	Some additional changes: - There are some sensors that display values such as 65535 (FFFF), 32767(7FFF), 4294967295(FFFFFFFF). can these values be mapped to something else?. Please see the attached device sensors snapshot - Add device alarms defined in page 154 for DSE7420. Please see the attached XML code for the alarms.                 Yang Gao Wed Mar 14 15:34:43 CET 2018 DeviceSensors.pdf
	Device alarms XML code                 Yang Gao Wed Mar 14 15:35:44 CET 2018 dse_7420_page154_alarms.txt
	dse_7420_page154_alarms.txt Yang Gao Wed Mar 14 15:43:05 CET 2018 dse_7420_page154_alarms.txt
	Register 1560, 1568 and 1576 should be uint32 as they use two offsets                 Yang Gao Wed Mar 14 17:52:23 CET 2018
	Correction: mains and generator total watts are 32S, main and generator total VA are 32 and mains and generator total VAr are 32S.                 Yang Gao Wed Mar 14 18:00:03 CET 2018
	Can you please make the changes as I mentioned above for alarms and some sensors?                 Yang Gao Fri Mar 23 17:29:54 CET 2018

(CID:130100113)

[DCIM_Support]

Hello Yang,

Thank you for the detailed response.  I will check on this now and get back to you as soon as possible.

Thank you.

(CID:130100117)

[DCIM_Support]

it's been another month and there is no update.

(CID:131966280)

[DCIM_Support]

I would like the Modbus DDF for this hardware too... if possible...

Getting trouble with one of that Controllers

(CID:132656792)

[DCIM_Support]

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