NetBotz 420 Firmware

[jkhuon]

I'm attempting to resurrect a NetBotz 420 that's boot-looping in U-boot with a "Bad Data CRC".

U-Boot 1.1.4 (Jun 13 2006 - 19:04:01)

CPU:   MPC885ZPnn at 120 MHz: 8 kB I-Cache 8 kB D-Cache FEC present
Board: NetBotz Cobra, Rev 0000 10MHz XTAL
       Watchdog enabled
I2C:   ready
DRAM:  64 MB
FLASH:  2 MB
In:    serial
Out:   serial
Err:   serial
DOC:   DiskOnChip Millennium Plus @ 0x7F000000, 32 MB
RTC:   Philips PCF8563
Net:   FEC ETHERNET
PCMCIA:No Card Found
Hit any key to stop autoboot:  0 
## Booting image at ffe00000 ...
   Image Name:   
   Created:      2006-06-14   0:05:20 UTC
   Image Type:   PowerPC Linux Kernel Image (gzip compressed)
   Data Size:    922658 Bytes = 901 kB
   Load Address: 00000000
   Entry Point:  00000000
   Verifying Checksum ... Bad Data CRC
NetBotz> 

My first thought is to reflash the kernel image but I can't seem to find a copy of the firmware anywhere.  Can someone point me in the right direction?

[APC_Steve · Accepted solution]

Hi @jkhuon ,

If this is indeed an issue with the firmware, a TFTP flash of the system should resolve it. Instructions for that procedure are here:

http://www.apc.com/us/en/faqs/FA176133

Please note this mentions the newer units but it should be the same for the older ones as well.

As for the firmware, I've found a copy and put it on box where hopefully you can download it. I was able to download myself using edge but Chrome blocked it due to tftp.exe and a false warning about it. This link should be good for 2 weeks:

https://schneider-electric.box.com/s/vcfuuhnvgavjl8khnxs65p9t6vwmjvqo

Thanks,

Steve

[jkhuon]

Thank you.  This worked perfectly.

[APC_Steve]

Glad I could help!

[Anonymous user]

Hi, i was wondering if you could provide a working firmware link again? I have the same issue with bad crc. 

Hit any key to stop autoboot: 0
## Booting image at ffe00000 ...
Image Name:
Created: 2007-10-31 23:17:43 UTC
Image Type: PowerPC Linux Kernel Image (gzip compressed)
Data Size: 922648 Bytes = 901 kB
Load Address: 00000000
Entry Point: 00000000
Verifying Checksum ... Bad Data CRC

Any help would be greatly appreciated. 

[APC_Steve]

Hi @Anonymous user You also sent me a direct message (which I saw first) so I sent you a link through that option ...it should be valid for 2 weeks.

[Anonymous user]

Thank you! That worked for me. 

[Anonymous user]

If anyone else runs into this, i tried the above linked instructions and the postupg worked, but the rootupg still failed with bad data crc.. 

After some more searching, i found some instructions that had a "kernupg' command in between thet postupg and rootupg.. 
I did that and it was successful and then the rootupg worked after as well. 

Thanks again to Steve for the files and help. 

[APC_Steve]

Thanks...I forgot all about that kernupg. Isn't that in the instructions contained in the firmware (as opposed to the FAQ)?

[Anonymous user]

The firmware zip didnt have any instructions, i was just going by the faq link above. 

[Anonymous user]

Hello 

Can you share the box link again to download the upgrade file for NetBotz 420? I have some issue with a Netbotz 420 and I want to recovery it using the firmware file 2.6. Regards

Luis Lopez / SE FSR / SESA369561

[APC_Steve]

Here's the link for the file @Anonymous user :

https://schneider-electric.box.com/s/l5wm88tubucf2vlpk6n1fxl0jv3ppni0

To all those that need the file in the future, please contact your local support directly as I will no longer be updating this post,

Thanks,

Steve

[Anonymous user]

I too am in need of the latest/last Netbotz 420 firmware, I attempted to follow your instructions to contact support but I was told the following:

"Our concerned team has informed us that post your message and download issue in the forum: https://community.se.com/t5/EcoStruxure-IT-forum/bd-p/ecostruxure-it-forum

Could you please check and let us know?

Kind Regards,
Schneider Electric Exchange Support"

I attempted twice more telling them that the forum told me to contact support, but each time they replied with that same message.

It would be great if you could post a download link to the old firmware but without the 2 week expiration so in the future people like me don't have to bug you.

Alternatively, it would also work if this link was restored: http://updates.netbotz.com/patches/bw/2.6.2/tftpCobra262.zip

Sorry for re-opening this topic once again, but I'd rather do this than start a new topic.

Thank you for your concern,

Callan

[ValRdgs]

Bonjour, j'ai le problème avec un Netbotz 550, pouvez vous m'aider ? Je ne trouve pas le firmware et n'arrive pas a faire la manip du tftp.

En vous remerciant par avance 

[APC_Steve]

Hi @ValRdgs ,

The 550/570 units are different than the ones discussed previously in this thread and will use a different firmware. You should be able to find the firmware by simply searching the SE or APC web sites but I've provided links to the firmware and release notes for you:

https://www.se.com/ww/en/download/document/APC_SFNBZ_472_EN/

https://download.schneider-electric.com/files?p_Doc_Ref=990-3526Z_EN&p_enDocType=User+guide&p_File_N...

Steve

[ValRdgs]

Super !!!! Merci beaucoup Steve !!!

J’ai passé des heures à croire que le fichier était celui-ci:

https://www.apc.com/us/en/product/SFNBZ462/netbotz-firmware-software-v4-6-2-rack-monitor-570-550-450...

Je te remercie, j’espère pouvoir avancer un peu plus sur le problème. 

Valentin

[ValRdgs]

C'est bon j'ai pu récupérer l'accès au Netbotz, merci encore !!