Need DDF file for Generator DEEP SEA ELECTRONICS, DSE 7320 MKII for DCE v7.5.0

[DCIM_Support]

This question was originally posted on DCIM Support by shemilusman on 2018-05-15

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Hi,

I made a device request last week and still have not heard back.

I need a DDF file for Generator, brand: DEEP SEA ELECTRONICS, model: DSE7320 MKII for DCE v7.5.0

I had send the modbus registry details form and so please help in providing the DDF.

Thanks & Regards

Shemil

(CID:131960295)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Jackie Lehr on 2018-05-15

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Hi Shemil,

The device support team is working on requests as quickly as possible. It usually takes 4 - 6 weeks, as stated in the Help Center http://sxwhelpcenter.ecostruxureit.com/devices.

Work is in progress to improve the process. We appreciate your patience in the meantime.

Best regards,

Jackie

(CID:131960594)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-05-16

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Hi Jackie,

Thank you for your reply and waiting for the DDF.

Best Regards

Shemil

(CID:131961017)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-09-22

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Hi Jackie,

Please its been 4 months that I had requested for the DDF and no reply from the ddf team.

From Sunday (23-Sep-2018) we are have testing for final sign-off of DCIM and following project completion certificate.

Kindly provide the DDFfor Generator, brand: DEEP SEA ELECTRONICS, model: DSE7320 MKII Urgently.

Regards

Shemil

(CID:134034997)

[DCIM_Support]

This comment was originally posted on DCIM Support by Javier Zurera on 2018-11-30

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Hi, we need the same DDF. shemilusman, did you get this DDF?

Regards

(CID:137105949)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-12-04

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Hi Javier,

Yes I got the DDF and is working.

Regards

Shemil

(CID:137107364)

[DCIM_Support]

This comment was originally posted on DCIM Support by Javier Zurera on 2018-12-04

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HI shemilusman, could you share this DDF?

Now the deliver of a new DDF is 2 months...

Thanks in advance.

(CID:137107396)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-12-04

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deepsea_dse7320.zip

(CID:137107416)

[DCIM_Support]

This comment was originally posted on DCIM Support by Javier Zurera on 2018-12-04

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Hi  shemilusman, the attached file has been deleted.

Can you send it by email to jzurera@swgreenhouse.com?

Regards

(CID:137107420)

[DCIM_Support]

This comment was originally posted on DCIM Support by shemilusman on 2018-12-04

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Hi @javier Zurera send to your email.

Best Regards

Shemil

(CID:137107491)

[DCIM_Support]

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