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Posted: 2020-07-04 04:03 PM
This question was originally posted on DCIM Support by shemilusman on 2018-04-02
Hi,
I made a device request last week and still have not heard back.
I need a DDF file for Cooling unit Uniflair LE-L (LDCV1800A model) for DCE v7.5.0
I had send snmp walk files and so please help in providing the DDF.
Thanks & Regards
Shemil
(CID:129414117)
Posted: 2020-07-04 04:03 PM
This answer was originally posted on DCIM Support by Glenn Martin on 2018-04-04
Hi Shemil,
I have responded to your ticket. Check your inbox.
Apologies for the delay. Due to a recent reorg, most of the engineers that normally respond to these tickets have been reassigned. We are working to resolve these issues as quickly as possible.
Regards,
Glenn Martin
(CID:130091334)
Posted: 2020-07-04 04:03 PM
This comment was originally posted on DCIM Support by spezialist on 2018-04-02
Dear shemilusman,
It seems to me, that many have already faced this problem, including myself (see, for example, topic ).
I hope this problem will be solved very soon...
(CID:129414142)
Posted: 2020-07-04 04:03 PM
This answer was originally posted on DCIM Support by Glenn Martin on 2018-04-04
Hi Shemil,
I have responded to your ticket. Check your inbox.
Apologies for the delay. Due to a recent reorg, most of the engineers that normally respond to these tickets have been reassigned. We are working to resolve these issues as quickly as possible.
Regards,
Glenn Martin
(CID:130091334)
Posted: 2020-07-04 04:03 PM
This comment was originally posted on DCIM Support by shemilusman on 2018-04-08
Hi Glenn,
The DDF is working and many thanks for the support.
Regards
Shemil
(CID:130092567)
Posted: 2020-07-04 04:03 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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