Nagios with powernet410.mib send a strange message

[DCIM_Support]

This question was originally posted on DCIM Support by Enric Climent on 2017-11-24

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Dear team,

I've a customer who is monitoing traps from DCE with Nagios XI using the powernet410.mib and has received this message from Nagios:

APC ISXC: An ISXC Failure Alarm exists.: An ISXC Failure Alarm exists. / enterprises.318.2.3.10.0 ():B010203_nbErrorCond_E7B6A6A1 enterprises.318.2.3.23.0 ():53 65 20 70 65 72 64 69 C3 B3 20 6C 61 20 63 6F 6D 75 6E 69 63 61 63 69 C3 B3 6E enterprises.318.2.3.1.0 ():2 enterprises.318.2.3.11.0 ():B010203_nbSNMPEncDA85077F enterprises.318.2.3.24.0 ():SF03R05 (172.26.230.13) enterprises.318.2.3.16.0 (): enterprises.318.2.3.25.0 ():PDU enterprises.318.2.3.17.0 ():QD1626311534 enterprises.318.2.3.20.0 ():Modular PDU enterprises.318.2.3.21.0 ():172.26.230.13 enterprises.318.2.3.26.0 ():SF03R05 enterprises.318.2.3.27.0 (): enterprises.318.2.3.22.0 ():B010203_nbSNMPEncDA85077F_STATUS enterprises.318.2.3.28.0 ():45 73 74 61 64 6F 20 64 65 6C 20 76 C3 AD 6E 63 75 6C 6F enterprises.318.2.3.29.0 ():0 enterprises.318.2.3.6.0 ():1511462664 enterprises.318.2.3.7.0 ():0 enterprises.318.2.3.30.0 ():53 65 20 68 61 20 70 65 72 64 69 64 6F 20 6C 61 20 63 6F 6D 75 6E 69 63 61 63 69 C3 B3 6E 20 63 6F 6E 20 27 53 46 30 33 52 30 35 20 28 31 37 32 2E 32 36 2E 32 33 30 2E 31 33 29 27 2E
Date/Time: 2017-11-23 19:48:02

What that means? Need we any additional OID?

Best regards,

Enric Climent

(CID:126180295)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-11-24

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Hi Enric,

you don't need another OID or MIB. The information contained in a trap from DCE is outlined in the following base:

http://www.apc.com/us/en/faqs/index?page=content&id=FA231439&actp=search&viewlocale=en_US&searchid=1...

Some of the data appears to be in code instead of text so it may be something to do with how the trap receiver is formatting the data. I'd suggest either checking what your getting with another trap receiver or maybe even just a packet capture. You can try updating the MIB but I do not believe that is the reason for what appears to be a formatting issue. 

Thanks,

Steve

(CID:126180317)

[DCIM_Support]

This comment was originally posted on DCIM Support by Enric Climent on 2017-12-05

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Hi Steve,

The customer isn't be able to format well the data in Nagios. Could you help us and tell us what have to do into Nagios?

Best regards,

Enric

(CID:126184567)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2017-12-05

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Hi Eric,

Sorry but I can not help with Nagios. I am not familiar with that product and if they do need Nagios specific help, they may want to contact the vendor. 

To make sure it is an issue with the system and how it is formatting the data, I suggest causing another (different type) trap from DCE and seeing if Nagios has issues with that one too. Potentially doing a packet capture during the traps that do not appear to be formatted properly would be helpful as well.

Steve

(CID:126184893)

[DCIM_Support]

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