Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84597members
353862posts

NMC2 admin password changed after changes on network switch

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

Solved
DCIM_Support
Picard
Picard
0 Likes
3
398

NMC2 admin password changed after changes on network switch

This question was originally posted on DCIM Support by jan voorsluys on 2017-07-27


I have a smart-UPS3000XL with a NMC2 ver 5.1.3.  The network team did a FW patch on a network switch at a different location.  Stuxureware sent me a comm lost message at about the time the switch was being upgraded.  Because I didn't look at it immediately the NMC error log already overrode the information of what may of occurred. The admin password and NTP changed for the nmc2 somehow.    I reset the password and NTP IP and it's fine now.  Can these changes occur to NMC2 without direct intervention?   

(CID:123341339)


Accepted Solutions
DCIM_Support
Picard
Picard
0 Likes
1
398

Re: NMC2 admin password changed after changes on network switch

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-07-27


Hi Jan,

Assuming no serial coble is connected, this should only happen if you manually change the password via http, ftp (not available in 6.x), or telnet or if the configuration was changed with DCE. Did you look at the NMC logs? Does it show a login or configuration push? Not that a newer firmware would have made a difference but that may also be something you want to look at for this NMC, we're up to version 6.5

 

Steve

(CID:123341353)

See Answer In Context

3 Replies 3
DCIM_Support
Picard
Picard
0 Likes
1
399

Re: NMC2 admin password changed after changes on network switch

This answer was originally posted on DCIM Support by Steven Marchetti on 2017-07-27


Hi Jan,

Assuming no serial coble is connected, this should only happen if you manually change the password via http, ftp (not available in 6.x), or telnet or if the configuration was changed with DCE. Did you look at the NMC logs? Does it show a login or configuration push? Not that a newer firmware would have made a difference but that may also be something you want to look at for this NMC, we're up to version 6.5

 

Steve

(CID:123341353)

DCIM_Support
Picard
Picard
0 Likes
0
398

Re: NMC2 admin password changed after changes on network switch

This comment was originally posted on DCIM Support by jan voorsluys on 2017-07-27


Steve,  Thanks, that's what I thought.

(CID:123341360)

DCIM_Support
Picard
Picard
0 Likes
0
398

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.