NMC Web server connection issue

DCIM_Support · ‎2020-07-03

Hi Team!

I have 4 Battery Management Systems installed on the customer site.

Now, when we are trying to log in from DCE console, we are getting "Some is currently logged into the APC Web Server" message.

When I'm works on BMS with browser it works fine.

Logging to the device via telnet works for 1 time. After logout from DCE it repeated again.

Is it known issue?

BMS aos 3.5.4, app 3.5.2

DCE 7.2.7

DCIM_Support · ‎2020-07-03

Dear Valentin,

I have had similar issue in the past. The cause of the issue for me was proxy settings of the browser. If possible, could you please disable the proxy and try accessing the web interface withing DCE or enable the proxy on DCE if used and see if you are able to open the Web interface of the BMS within DCE?

Regards,

Bala

See Answer In Context

DCIM_Support · ‎2020-07-03

Dear Valentin,

I have had similar issue in the past. The cause of the issue for me was proxy settings of the browser. If possible, could you please disable the proxy and try accessing the web interface withing DCE or enable the proxy on DCE if used and see if you are able to open the Web interface of the BMS within DCE?

Regards,

Bala

DCIM_Support · ‎2020-07-03

Thanks Bala! It's works.

DCIM_Support · ‎2020-07-03

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