Migrate to a virtual machine and additionally update to latest version

[DCIM_Support]

This question was originally posted on DCIM Support by Stine Hansen on 2018-07-05

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On behalf of Juan:

Hello community, this is to consult you on the following point. I currently have an AP9470 physical DCE, with 200 licenses + 25 licenses for a total of 225 activated on 03/20/2013. the version I own is 7.0.0 and I want to make the following improvements. Migrate to a virtual machine and additionally update the version to the latest version 7.5.0, so I require your support to achieve this configuration.

Thank you

(CID:132661211)

[DCIM_Support]

This answer was originally posted on DCIM Support by Stine Hansen on 2018-07-05

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Answer from spezialist:

Dear Juan Barrios,

Your task must be completed in several stages.

First you need migrate from phisical to virtual appliance (see for example topic Physical DCE AP9470 to VM ). For this you need purchase the activation key for the virtual appliance (see for example topic Upgrading a StruxureWare Data Center Expert virtual appliance demo version to production).

1. Make a full backup of your physical DCE apliance AP9470 with ISX Central 7.0.0 software (this is an outdated version, that has already been removed from support). Use for this the Server Backup/Restoreoption, accessed from the Server Administration Settings option in the System menu.
2. Deploy the demo version of ISX Central 7.0.0 OVA (to download it you must contact local technical support), and configure it using the hardware equivalents for the StruxureWare Data Center Expert Basic, Standard, or Enterprise (for AP9470) server from which you are migrating. The available disk space for the virtual appliance must be greater than the disk space used by the hardware server.
3. Since your 200-node license is tied to the MAC address of your physical AP9470 server, it will not work on your new virtual appliance because of the changed MAC address. Therefore you must contact local technical support. You'll need to provide them with your old MAC address and potentially the passcodes for the license keys to be transferred. You'll also need to register the new MAC address at https://dcimassets.schneider-electric.com/ hopefully under the same account as the old MAC address.
4. Perform a restore on the virtual appliance, using the Server Backup/Restore option, accessed from the Server Administration Settings option in the System menu.
5. Purchase the activation key for the virtual appliance. Then apply the activation key to the virtual appliance.
6. Apply the new virtual appliance node license keys and application license keys you received from APC Support and restart your virtual appliance. Done!

 Secondly, you need to perform a lengthy upgrade process from an older version of ISX Central 7.0.0 to the latest version of DCE 7.5.0. To do this, you must contact your local Technical Support and verify you have a valid software support contract to receive all the necessary versions DCE-update files for a sequential upgrade using the algorithm:

7.0.0 > 7.2.0 > 7.2.1 > 7.2.2 > 7.2.4 > 7.2.5 > 7.2.6 > 7.2.7 > 7.3.1 > 7.4.3 > 7.5.0

The main thing, do not forget before every upgrade step to make a full backup of your virtual appliance. So you will protect yourself from problems and mistakes in the future.

If you have any further questions, please ask.

With respect.

(CID:132661217)

[DCIM_Support]

This comment was originally posted on DCIM Support by Christopherus Laurentius on 2018-07-05

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Add on comment:

Set DCE VM Mac address as static, before switching on the VM.

This is to ensure the DCE VM Mac address does not change when moved, vmotion etc.

Could not agree more on the good practice of backup.

Also since they are moving to VM, they can also consider DCE VM snaphot (which is not a backup by itself), and usual VM backup best practices.

(CID:132661233)

[DCIM_Support]

This comment was originally posted on DCIM Support by spezialist on 2018-07-09

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Dear Juan Barrios,

Tell us, please, could you solve your question or not?

With respect.

(CID:132662533)

[DCIM_Support]

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