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DCIM_Support
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Posted: ‎2020-07-05 02:01 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:01 PM . Last Modified: ‎2024-04-04 12:18 AM

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Greetings,

I'm trying to log into webmin but my login credentials are not working. I have tried multiple credentials but nothing is working; even our default admin. What steps are required to reset the username and password?

Thanks,
Alex

(CID:135433039)

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DCIM_Support
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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

Hi Alex,

What is the version of your DCO?

Have you tried to login to server via ssh (via Putty or similar tool) and/or console login? If you need to reset the user password on server, please see the instructions here: 

Resetting user password on the DCO server

Kind regards

 

(CID:135433247)

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

Hi Jef,

Thanks for the reply and apologies for my late reply. How do I get the DCO media to start this porcess? Is there a file I can download to a USB?

Thanks,

Alex

(CID:137108961)

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

Hi Alex,

That would be the installation material (and/or same DCO version installer), which have been initially used during your DCO installation.

Kind regards

(CID:137108967)

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

Jef,

Unfortunately I'm coming in post installation and details are sketchy at best. I'll see what I can find out. Thanks for the support.

Alex

(CID:137110589)

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2024-04-04 12:18 AM

Hi Alex,

Please notice that it mus be the DCO installation media (same DCO version as your currently running setup). When the installation media is booted up, in the installation boot menu select Troubleshooting and then Rescue a CentOS system ...

Please be careful not to install the software, otherwise you will loose your data!

Kind regards

 

(CID:137110847)

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2023-10-22 02:57 AM

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Posted: ‎2020-07-05 02:02 PM . Last Modified: ‎2023-10-22 02:57 AM

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