Liebert Device Alarms not working in DCE 7.4.1

[DCIM_Support]

Since upgrading to DCE 7.4.1, the Liebert device alarms stopped working. After deleting a device and recreating using the built-in Liebert DDF, the device alarms for the recreated device don't show at all in the Alarm Configuration / Device Alarm Configurations tab.

(CID:110008542)

[DCIM_Support]

Hi Daniel, May I know if its a SNMP or Modbus DDF for this device ? Can you please send us the DDF you are using ? Just in case you are unable to download the DDF file, then please take a screenshot of all the DDFs from the list of DDFs of SNMP/Modbus view in DCE and send it to us. If its an SNMP device for Liebert then please generate an SNMP walk of the device, using the utility in the below link and send it us http://www.apc.com/support/index?page=content&country=ITB〈=EN&locale=en_US&id=FA158391 . Thanks and Regards, Mohan Gowda

(CID:110011714)

[DCIM_Support]

It uses the Liebert SNMP DDF that came with DCE. I've attached the image of the DDF list and the walk file.

(CID:110011726)

[DCIM_Support]

Attachment

Liebert_DDF.zip

(CID:110011719)

[DCIM_Support]

Hi Daniel, Unfortunately I don't see any attachments here. Can you please send the attachments to my mail id "Mohan.Gowda@schneider-electric.com". Thanks and Regards, Mohan Gowda

(CID:110011724)

[DCIM_Support]

Can you confirm that you received the attachments. Any progress on this problem?

(CID:110018980)

[DCIM_Support]

was this ever resolved i am having the same issue 

(CID:125210846)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.