Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84863members
354353posts

License activation DCE

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
Picard
Picard
0 Likes
8
367

License activation DCE

This question was originally posted on DCIM Support by Aleksey Kilin on 2018-10-10


Please advise how i can activate license for DCE , because http://dcimassets.schneider-electric.com/  site give error Service Unavailable.

Thank you

(CID:134681560)

8 Replies 8
DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This answer was originally posted on DCIM Support by John Thompson on 2018-10-10


Hi Aleksey,

The system is down for maintenance at the moment. If your request is urgent, can you contact your local Technical Support  for assistance.

Regards

 

(CID:134681687)

DCIM_Support
Picard
Picard
0 Likes
5
367

Re: License activation DCE

This answer was originally posted on DCIM Support by Ryan Harriman on 2018-10-10


Hello Aleksey,

 

If you require immediate assistance please reach out to me directly with

1) Product or SKU purchased

2) MAC address of the DCE and or DCO server

3) Duration, i.e. is this a fully purchased or temporary license.

I can generate the license keys manually and send back to you.

(CID:134681818)

DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This comment was originally posted on DCIM Support by Aleksey Kilin on 2018-10-10


I need it until 14.10.2018 .

How i can reach you with all this information?

Thanks

 

(CID:134682020)

DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This comment was originally posted on DCIM Support by Ryan Harriman on 2018-10-10


Aleksey, send me an email at ryan.harriman@schneider-electric.com

(CID:134682061)

DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This comment was originally posted on DCIM Support by Boris Majdandzic on 2018-10-11


Hi, do you know when the system will be running? I need to add 25 node licence to my customer & I already have a passcode generated a licence, just need to copy it to my clients DCE.

(CID:134682263)

DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This comment was originally posted on DCIM Support by Silver on 2018-10-16


Hello,

I am in the same situation. I have a 25 Node License with One-Time Passcode that I need to register, activate, and install.

What is the status of this website:

dcimassets.schneider-electric.com


-Silver

(CID:134684571)

DCIM_Support
Picard
Picard
0 Likes
0
367

Re: License activation DCE

This comment was originally posted on DCIM Support by Ned Fields on 2018-11-24


Its 11/23/2018, and I'm trying to access the http://dcimassets.schneiderelectric.com  site to process my one-time passcode to get my license key.  When will the site be operational ?

(CID:137103143)

DCIM_Support
Picard
Picard
0 Likes
0
367

🔒 Closed

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.