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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-03 09:10 AM . Last Modified: 2024-04-08 03:38 AM
Hei All,
i have some issues, i think is a bug, that when i put patch panels into a rack, and restart the app, the panels that i installed are located in a different position as i put it on the begining. somes are on the rear side, and other are in the front. have you knowledge about this issue?
(CID:110008251)
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Posted: 2020-07-03 09:10 AM . Last Modified: 2024-04-08 03:38 AM
Hi Carlos,
Sometime ago a similar problem had been reported by another user (DCO 7.5) and I think it is fixed in our latest version(s), currently DCO 8.0.2.
I guess you might be running one of the old versions, if so it is highly recommended to “upgrade” the product to the latest version (contains huge enhancements).
As a current work-around, you might want to disable/uncheck the front mounting option, so the device could stay rear mounted.
Kind regards
(CID:110008500)
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Posted: 2020-07-03 09:10 AM . Last Modified: 2023-10-22 02:52 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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