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Hello Team ,
We tried to used insight connect to external SQL DB to load some data , in first ,we connect SQL data
from insight successfully , when we publish the report format to DCO , there was an error occur when
we generated the report which the data was loaded from external SQL , please see as below screenshot,
We also download the log by DCO , found some message shows ''Cannot load JDBC Driver class:'' ,
The JDBC driver we download is from MySQL web site , May I know if it's the wrong JDBC driver we are used?
Which version or what's type for JDBC driver we should uesd for insight ?
Any configuration is require for DCO ?
Kindly help and it's would be appreciated .
Best Regards
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Hi Chu Li,
It has been a while since I used it but from memory you need to load the same driver you are using to generate reports via Insights into your DCO client application installation directory:
The error you are getting seems to indicate the driver is missing from this location.
Please double check and load it in if not already there.
Also be mindful that all users who what to use this Custom DCO Report will need to do the same as their DCO clients will also require that same driver to be present.
Regards
Lukasz
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Hi Chu Li,
It has been a while since I used it but from memory you need to load the same driver you are using to generate reports via Insights into your DCO client application installation directory:
The error you are getting seems to indicate the driver is missing from this location.
Please double check and load it in if not already there.
Also be mindful that all users who what to use this Custom DCO Report will need to do the same as their DCO clients will also require that same driver to be present.
Regards
Lukasz
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