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Posted: 2020-08-12 09:21 AM
As I understand DCO is migrating to IT Advisor, also I understand, today insight module is not be available for IT advisor.
Question 1: Will be available Insight for IT advisor in the near future?
Question 2: If we decide to stay on version 8.3, could we go on with insight module?
Question 3: If question two is yes, what about SKUS, maybe they are no available at all, because they don´t appear on pricing search or apc.com.
Thank you in advance.
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Posted: 2020-08-13 12:42 AM
Hi Victor,
You are right, as DCO and ITA being the same product path, going forward DCO solutions recommended to be migrated to ITA. The Insight module, based on old platform, is discontinued in ITA, however any custom reports you created using Insight will continue to work in ITA.
https://helpcenter.ecostruxureit.com/hc/en-us/articles/360006367378-Migrating-from-DCO-to-ITA
Insight module as such will not be available in ITA, however it is expected to implement new way of custom report functionality in ITA (in near future) - we have currently some ongoing development/projects around this.
If you have the Insight module and dependent on creating new custom reports, then it makes sense to stay on DCO for a while. However, as far as I know, marketing/sales should stop selling the discontinued modules (including Insight), so that may be the reason why those SKU's are removed and not available at all.
Kind regards,
Jef
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