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Inaccurate Energymeter Sensor Data (Secure 440) in DCE....

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DCIM_Support
Picard DCIM_Support
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Posted: ‎2020-07-04 04:33 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:33 PM . Last Modified: ‎2024-04-05 12:11 AM

Inaccurate Energymeter Sensor Data (Secure 440) in DCE....

I have added my substation energymeter to DCE 7.4.3 after getting the DDF from Device support. But the data are inaccurate. What should I do now?

(CID:130095387)

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DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-04 04:33 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:33 PM . Last Modified: ‎2024-04-05 12:11 AM

Hi,

It is likely a DDF issue and I’ve added a tag to your post for DDF. I would suggest quickly checking the registers output by the device to make sure that info is not also an issue at that level. Hopefully the DDF team can post here but you may want to respond to any communications you’ve received from that team for this DDF noting your issues. 

 

Steve. 

(CID:130095409)

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DCIM_Support
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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2024-04-05 12:11 AM

Dear Md. Ashraf-ud-dowla,

Have you been able to solve your problem, or do you have any more questions about it?

With respect.

(CID:130680480)

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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2024-04-05 12:11 AM

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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2024-04-05 12:11 AM

Dear Sir,

I m yet to receive the modified ddf file. Waiting for ddf team's response.

(CID:130680673)

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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2023-10-22 02:43 AM

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Posted: ‎2020-07-04 04:34 PM . Last Modified: ‎2023-10-22 02:43 AM

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This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

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