Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

ITA 9.1.0 - Energy Cost Report

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • EcoStruxure IT
  • EcoStruxure IT forum
  • ITA 9.1.0 - Energy Cost Report
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Jef
Captain Jef Captain
78
APC_Steve
Commander APC_Steve Commander
54
gsterling
Commander gsterling Commander
50
Cory_McDonald
Lt. Commander Cory_McDonald Lt. Commander
15
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-08-30 11:32 PM

0 Likes
12
2362
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-30 11:32 PM

ITA 9.1.0 - Energy Cost Report

Hi All

 

last week i have upgrade a Dco to ITA 9.1.0.

backup ad restore was ok.

 

how long customer have to wait to generate Energy Cost Report?

 

thanks a lot

Labels
  • Labels:
  • Data Center Operation
  • DCIM Support
  • IT Advisor
  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Jef
Captain Jef Captain
Captain

Posted: ‎2020-09-24 12:19 AM . Last Modified: ‎2020-09-24 12:30 AM

In response to Gianluca
1 Like
0
2094
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-24 12:19 AM . Last Modified: ‎2020-09-24 12:30 AM

Hi Gianluca,

Thanks again for providing data, I could follow and confirm your observations. Here is a short explanation why your energy cost reports (in 9.1) not showing the data as you've expected. In latest release versions including DCO 8.3.x and ITA 9.0.x/9.1 we started to distinguish measured values for whole devices from measured values for device banks. The changes was not applied to Energy Cost report. This resulted in only measurements for banks being visible in report. The problem is that your solution has only measurements for devices, so report has no knowledge of their existence and assumes 0 kWh.
This is resolved in ITA 9.1.1.
I will also contact you by direct email soon.

Kind regards

Jef

See Answer In Context

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 12
gsterling
Commander gsterling Commander
Commander

Posted: ‎2020-08-31 04:21 AM

0 Likes
11
2349
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 04:21 AM

Hello Gianluca.

 

Are you saying your customer does not see the EnergyCost report after the upgrade to ITA?

 

Has the customer tried opening the reports view, and restoring the default designs? This is sometimes necessary.

 

Here is a screenshot of the view I'm referring to from the reports view in the desktop client. Its likely this will cause the energy cost report to appear.

 

RestoreDesigns.JPG

 

Regards

 

Greg Sterling

 

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-08-31 04:24 AM

In response to gsterling
0 Likes
10
2346
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 04:24 AM

Hi Greg

 

not that

 

customer can generate report but without data

 

how long customer have to wait to generate Energy Cost Report?

 

thanks

 

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

gsterling
Commander gsterling Commander
Commander

Posted: ‎2020-08-31 04:29 AM

In response to Gianluca
0 Likes
9
2344
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 04:29 AM

What are they seeing in the report output?

 

Do they see their racks but the measurements are showing as 0's?

 

Regards

 

Greg Sterling

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-08-31 04:44 AM

In response to gsterling
0 Likes
8
2340
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 04:44 AM

Hi Greg

 

i cannot see any measurements on rack.

 

with Dco v8.2.2 and same license, customer was able to generate it

 

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

gsterling
Commander gsterling Commander
Commander

Posted: ‎2020-08-31 04:56 AM

In response to Gianluca
0 Likes
7
2338
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 04:56 AM

Can you send a screenshot or sample report output?

 

There is a bug which was recently found in the newer ITA releases which effects the EnergyCost report and its output. In the case I know about it was causing 0's to be reported where there should have been measurement data for at least some rackpdus. The bug was definitely centered on how measurement data is displayed in the report. This bug is expected to be fixed in 9.1.1 which is due in the near future.

 

What types of devices are in these racks and are their measurements collected from DCE? Can you share sample report output too?

 

Regards

 

Greg Sterling

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-08-31 05:03 AM

In response to gsterling
0 Likes
6
2336
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 05:03 AM

Hi Greg

 

could i talk to you by Teams?

 

i will show you report

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

gsterling
Commander gsterling Commander
Commander

Posted: ‎2020-08-31 05:14 AM

In response to Gianluca
0 Likes
5
2333
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-08-31 05:14 AM

Yes

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-09-16 08:00 AM

In response to gsterling
0 Likes
4
2159
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-16 08:00 AM

Hi

about the issue, customer said that he can see all the info for september but still no data for August

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Jef
Captain Jef Captain
Captain

Posted: ‎2020-09-17 05:52 AM

In response to Gianluca
0 Likes
3
2145
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-17 05:52 AM

Hi Gianluca,

 

I will send you an invite to my =S= box shortly, just in case if you would be able to provide the following data:
1- latest backup file from 9.1 setup
2- complete server logs from 9.1 setup
3- screen capture of the issue report (full screen)
4- 8.3.2 backup file, which is used for the upgrade to 9.1
5- server logs from 8.3.2 setup (if that is possible)

then I will see what I can find.

Kind regards,

Jef

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Gianluca
Lieutenant Gianluca Lieutenant
Lieutenant

Posted: ‎2020-09-18 05:05 AM

In response to Jef
0 Likes
2
2117
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-18 05:05 AM

Hi Jef

 

im uploading files

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Jef
Captain Jef Captain
Captain

Posted: ‎2020-09-21 03:43 AM

In response to Gianluca
0 Likes
0
2106
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-21 03:43 AM

Thanks Gianluca,

I will look into the data and will get back to you asap,

Kind regards,

Jef

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Jef
Captain Jef Captain
Captain

Posted: ‎2020-09-24 12:19 AM . Last Modified: ‎2020-09-24 12:30 AM

In response to Gianluca
1 Like
0
2095
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-09-24 12:19 AM . Last Modified: ‎2020-09-24 12:30 AM

Hi Gianluca,

Thanks again for providing data, I could follow and confirm your observations. Here is a short explanation why your energy cost reports (in 9.1) not showing the data as you've expected. In latest release versions including DCO 8.3.x and ITA 9.0.x/9.1 we started to distinguish measured values for whole devices from measured values for device banks. The changes was not applied to Energy Cost report. This resulted in only measurements for banks being visible in report. The problem is that your solution has only measurements for devices, so report has no knowledge of their existence and assumes 0 kWh.
This is resolved in ITA 9.1.1.
I will also contact you by direct email soon.

Kind regards

Jef

  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

Additional options
You do not have permission to remove this product association.
 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc