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IT Expert reports an error when mass configuring Rack Access PX-HID users

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

François
Crewman Crewman
Crewman
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IT Expert reports an error when mass configuring Rack Access PX-HID users

 

Hi team, 

 

I am using IT Expert to mass configure user accesses on several Rack Acces PX-HID.

 

When running the mass configuration, IT Expert reports an error for some values (see attached file). But as far as I can see, the configuration is properly loaded into the PX-HID (checked from the PX-HID web interface). 

 

Do we have more details logs or means to understand why IT Expert reports an error ? 

 

Thanks, 

 

François

 
 

 

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shansen1
Schneider Alumni (Retired)
Schneider Alumni (Retired)
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Re: IT Expert reports an error when mass configuring Rack Access PX-HID users

Hi @François, thank you for posting and sorry for the late reply.

 

I recommend you create a ticket using support@ecostruxureit.com so we can investigate.

 

Thanks,

Stine

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