How we remove Netbotze config DCE multiple server IP

[DCIM_Support]

This question was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-11-20

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Dear can you help me to remove additional server IP from  netbotze config menu as per below pic but i have almost 45 devices so how can i do mass removal of this IP . Addition of this IP causing my server not storing video clip files on motion but it is getting stored as 1 frame picture only.

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(CID:126178282)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by John Thompson on 2017-11-20

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Hi Shaik Mahboob,

In NetBotz Advanced View, if you click on the Data Center Expert icon under the Configuration tab, you should be able to select more that one DCE by holding down the Shift key at the same time. Then click on the Remove button.

Regards

(CID:126178290)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-11-20

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Hi John thanks that is one by one step at each device but how can I do mass netbotze configuration removal as I have more then 45 devices.

(CID:126178300)

[DCIM_Support]

This comment was originally posted on DCIM Support by John Thompson on 2017-11-20

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Ok, please ignore my previous answer. I missed the screenshot.

In your DCE Client, go to Device > Surveillance Settings.  You can select all of your cameras from there and then select the only DCE you want to post to in Server Settings.
If you also go to Device > NetBotz Appliance Configuration > Post Alert Data Settings, you can also change the DCE there.
You might need to do this in each of your DCE servers. 

Hope this helps!

(CID:126178313)

[DCIM_Support]

This comment was originally posted on DCIM Support by Shaik Mahboob Ali on 2017-11-20

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Hi John, Thanks but still i could not delete mass server IP from devices and i have done one by one through Advance view only.

(CID:126178412)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2017-11-20

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Hi Shaik,

yes, those entries in advanced view can only be removed one at a time. Please also note that if those DCE IPs are still monitoring those NetBotz devices, those entries will reappear. Before even attempting to delete them in advanced view, make sure those DCE IPs ar no longer there or are no longer monitoring the devices. 

Steve. 

(CID:126178428)

[DCIM_Support]

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