How to solve ITA ERROR

Anonymous user · ‎2021-03-15

Hi Guys!

I`ve installed ITA in a Virtual Machine, few days later i`m receiving the message below:

"failed to create new system journal no space left on device"

Anyone can help me to fix it?

Thanks.

Jef · ‎2021-03-15

Hi Silvio,

It says there is no space left on device. Apparently, you have not assigned enough storage capacity for your ITA installation. You would at least need to have 100 GB storage capacity for your ITA server.

System requirements are described here:
https://helpcenter.ecostruxureit.com/hc/en-us/articles/360037889033-ITA-system-requirements-for-on-p...

I would suggest rebuilding the server, by:
a) clean installation of ITA (based on system requirement with at least 100 GB storage)
b) and then restoring the latest backup file (from the current setup).

Note: System files are usually located in the root partition, so during the installation preparation make sure the root partition '/' gets most of the storage capacity.

Kind regards,

Jef