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Hello,
We tired the given procedure as per the Ecostruxure helpcenter for resetting the Ecostruxure IT gateway password for 1.8 version and it did not help us in resetting the password.
We tired the below procedure and it was successful.
Step 1 : cd C:\Program Files\EcoStruxureITGateway\1.8.1.44\bin
Step 2 : C:\Program Files\EcoStruxureITGateway\1.8.1.44\bin>dir
Step 3 : C:\Program Files\EcoStruxureITGateway\1.8.1.44\bin>reset-password.bat
Step 4 : Set New Password
Step 5 : Enter the New Password Again
Find the below screenshot of gateway password reset.
Regards,
Manjunath Pulukunta
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