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How to add additional user DCO

EcoStruxure IT forum

A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.

DCIM_Support
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How to add additional user DCO

This question was originally posted on DCIM Support by Lucas Weir on 2019-01-11


Is it possible to add additional users to Data Center Operations? Im not seeing any area to create users?

(CID:137731826)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-11


Hello Lucas.

User management in DCO is in the DCO web client. To access, use a browser to browse to https://dco-server-ip-or-name/ and logon as a user with the user security permission.

The users option is under the administration menu of the web client. Please find more information here: Managing DCO users and user rights

Regards

Greg Sterling

(CID:137731835)

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Re: How to add additional user DCO

This answer was originally posted on DCIM Support by Davis Navarro on 2019-01-11


Hi Lucas, to create new user use the StruxureWare Data Center Operation Web Client, http://sxwhelpcenter.ecostruxureit.com/display/public/UADCO8x/Managing+DCO+users+and+user+rights

(CID:137731837)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-11


You are logged on as user apc? I assume yes if the server is fresh installed.

Which version of DCO did you install? Can I assume its 8.2.12?

You do not see this menu in the web client?

Regards

Greg Sterling

(CID:137731848)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Lucas Weir on 2019-01-11


Hey Greg i did install 8.2.12 and logged into the system as apc/apc initially however i think i might have locked myself out of the apc account is there a easy way to reset?

(CID:137731868)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-14


The account should only remain locked for a short period of time (like 30 mins) ... it should unlock itself.

Regards

Greg Sterling

(CID:137732566)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Lucas Weir on 2019-01-14


I was referring to the password of apc account?

(CID:137732568)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Greg Sterling on 2019-01-14


Hello Lucas. I will direct email you the procedure.

Regards

Greg Sterling

(CID:137732602)

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Re: How to add additional user DCO

This comment was originally posted on DCIM Support by Lucas Weir on 2019-01-11


Hey Greg,

Upon logging into the web console im not seeing the option for users, how can i check my permissions ?

Just to note I just spun up a new DCO instance and my account is the only one created as far as im aware. I am able to login to webmin with the root account also.

(CID:137731842)

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Re: How to add additional user DCO

This answer was originally posted on DCIM Support by Lucas Weir on 2019-01-14


Greg has provided a reset procedure. This has fixed my issue.

(CID:137732614)

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🔒 Closed

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