Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

How to add additional user DCO

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • How to add additional user DCO
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
110
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to EcoStruxure IT forum
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

0 Likes
10
1128
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

How to add additional user DCO

Is it possible to add additional users to Data Center Operations? Im not seeing any area to create users?

(CID:137731826)

Labels
  • Labels:
  • Data Center Operation
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic
Replies 10
DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

Hello Lucas.

User management in DCO is in the DCO web client. To access, use a browser to browse to https://dco-server-ip-or-name/ and logon as a user with the user security permission.

The users option is under the administration menu of the web client. Please find more information here: Managing DCO users and user rights

Regards

Greg Sterling

(CID:137731835)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

0 Likes
5
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

Hi Lucas, to create new user use the StruxureWare Data Center Operation Web Client, http://sxwhelpcenter.ecostruxureit.com/display/public/UADCO8x/Managing+DCO+users+and+user+rights

(CID:137731837)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

In response to DCIM_Support
0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:00 PM . Last Modified: ‎2024-04-03 11:13 PM

You are logged on as user apc? I assume yes if the server is fresh installed.

Which version of DCO did you install? Can I assume its 8.2.12?

You do not see this menu in the web client?

Regards

Greg Sterling

(CID:137731848)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

In response to DCIM_Support
0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

Hey Greg i did install 8.2.12 and logged into the system as apc/apc initially however i think i might have locked myself out of the apc account is there a easy way to reset?

(CID:137731868)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

In response to DCIM_Support
0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

The account should only remain locked for a short period of time (like 30 mins) ... it should unlock itself.

Regards

Greg Sterling

(CID:137732566)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

In response to DCIM_Support
0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

I was referring to the password of apc account?

(CID:137732568)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

In response to DCIM_Support
0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

Hello Lucas. I will direct email you the procedure.

Regards

Greg Sterling

(CID:137732602)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

Hey Greg,

Upon logging into the web console im not seeing the option for users, how can i check my permissions ?

Just to note I just spun up a new DCO instance and my account is the only one created as far as im aware. I am able to login to webmin with the root account also.

(CID:137731842)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2024-04-03 11:13 PM

Greg has provided a reset procedure. This has fixed my issue.

(CID:137732614)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2023-10-22 02:25 AM

0 Likes
0
1129
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2020-07-05 04:01 PM . Last Modified: ‎2023-10-22 02:25 AM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of