How to Add PDU with IP address

[DCIM_Support]

Hello Support,

I'm using Struxureware Datacenter Operations (v: 7.3.5.85784) along with Struxureware Central (v: 6.3.0.138). There is already a complete rack layout on DC Ops software which are names Rack-1 to Rack-14 and also has specific IP for each rack, however some of them don't have any IP address associated. Can you please guide me how can I assign an IP address to a rack? Physically those racks has PDUs installed and are connected to network as well but on DCIM I cannot see the IP addresses related to these racks.

Regards,

Osama

(CID:110006152)

[DCIM_Support]

Hi Osama,

When I had to configure our Rack Mount PDUs, I had to use the Serial cable (RJ11 to Serial) cable which came with the device, I then had to use the APC software to configure the PDU.

This is the software I used for AP8853 it may be the same for other devices.

http://www.apc.com/shop/ug/en/products/Network-Management-Device-IP-Configuration-Wizard-v5-0-2/P-SF...

Hope this helps

Martin

(CID:110006170)

[DCIM_Support]

Hi Martin, Thanks for the reply. I see a large APC switch in our Datacenter and all the NW cables from PDUs are connecting to it. The switch/PDU port gets up when I connect the cable but DC-Ops did not detect/discover anything by itself. Also in DC-Ops I see this error picture of which is attached. Can you tell me how to fix this error or why it is causing.

DCIM Associated Lost Device.jpg

(CID:110006269)

[DCIM_Support]

Hi Osama It was a while ago i set ours up but from memory DHCP is not enabled by default, you need to use the serial cable and use the above software to configure the IP address. once you have done that you should then be able to add the device in DCE via the IP address, then from DCE you can configure the host name and any other settings you require for your environment. Martin

(CID:110006414)

[DCIM_Support]

Hi Martin, As per my attached snapshot in last post, can you tell me why I'm seeing this error "device association lost"? Secondly, I can see some IPs listed in "unassigned" category, some of which I know that these IPs should belong to specific racks. However when I go to that particular rack in rack layout in DCO I see error message there "device association lost". Now can you guide me that how can I assign those unassigned IP to a desired rack? Regards, Osama

(CID:110006715)

[DCIM_Support]

Hi Osama, Sorry but I think this is a little out of my knowledge scope. I think this is going to have to be answered by one of the Schneider employees, as I haven't done any of the Associations 😞 sorry I can be any more helpful. The only thing I can think of is to check the devices IP Address and ensure that it has not changed from what it should be within DCO.

(CID:110007071)

[DCIM_Support]

Hi Martin, Thanks for the assistance 🙂 are here any Schneider employees to help me out? The IP which rPDU has can be seen on rPDU LCD screen and same IP is also listed in DCO but under "unassigned" category and not under desired rack. Regards, Osama

(CID:110007080)

[DCIM_Support]

As Martin advises, you can give the rPDUs a static IP however the manufacturer advises.  Or, if the rPDUs are connected to the same LAN as the DCE Private NIC, the DCE can provide IPs via DHCP.  Once each rPDU has an IP, it can be discovered by DCE.  You then add the DCE to your DCO server as an External System and associate each DCE rPDU with its DCO counterpart (see doco External System and Device Association). In DCO you will then see a range of details about each rPDU including IP address.  If you are using DCO:Capacity, you should also see power draw.  If not, you may need a need DCE DDF and then repeat the process. 

Cheers

Ed

(CID:110006212)

[DCIM_Support]

Hi Ed, Thanks for your reply, want to know few things. By DCE, do you mean Stuxureware Datacenter Central? Secondly, I'm working on client machine and not on server and I don't know how to use server. It's so confusing. Regards, Osama

(CID:110006265)

[DCIM_Support]

DCE is StruxureWare Data Center Expert, formerly StruxureWare Central. It sounds like you may need some expert assistance on site for install and configure. Do you have a local SE software engineer or partner you can engage? Otherwise, if you have time, work your way through the DCE documentation at help.se-dmaas.com. On a client machine, you can use your browser to access the DCE web client and/or use the Java client - download it via the web client. When using either, you are interacting with the DCE server. Not sure if I understand your issues but I hope this post helps. Cheers

(CID:110006377)

[DCIM_Support]

Hi Ed, Yes I do need some expert assistance for both DCO & DCE . Documentation are not helping me that much. Can you answer of my question I asked from Martin? I'm mentioning it again below. "As per my attached snapshot in last post, can you tell me why I'm seeing this error "device association lost"? Secondly, I can see some IPs listed in "unassigned" category, some of which I know that these IPs should belong to specific racks. However when I go to that particular rack in rack layout in DCO I see error message there "device association lost". Now can you guide me that how can I assign those unassigned IP to a desired rack?"

(CID:110007086)

[DCIM_Support]

attachement

DCIM Associated Lost Device.jpg

(CID:110007088)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.