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Genome Version for ITA 9.3.11

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greg.diel
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Posted: ‎2023-05-17 08:08 AM

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Posted: ‎2023-05-17 08:08 AM

Genome Version for ITA 9.3.11

Hello all.  We recently moved from DCO 8.2.2 to ITA 9.3.11 and I have a couple of genome catalog questions.

 

  1. How do I check the genome library version number currently applied?
    1. I want to make sure that we have the latest genome pack installed.
  2. How can you tell what the most current genome library is?
    1. The naming conversion is very odd (i.e. Genome Library version 09-22 or Genome Library version 04-22) and the Genome Library release notes doesn't have a date on release that I can find.
  3. Is there a portal to request additions to be added to the main genome or a list of hardware that is currently being worked on for the next genome revision?
    1. I am specifically looking for updates on the following:
      1. Cisco UCS hardware 
        1. Cisco UCSX-FI-6536-U [UCSX Fabric Interconnect 6536]
        2. Cisco UCSX-9508 [UCS 9508 Chassis]
        3. Cisco UCSX-210C-M6 [UCS 210c M6 Compute Node]
      2. Schneider Electric Advanced PDUs
        1. APDU10450SM
        2. APDU10250SM
        3. APDU10350SM
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gsterling
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Posted: ‎2023-05-17 09:31 AM

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Posted: ‎2023-05-17 09:31 AM

Hello Greg

 

If you open the help menu in the ITA desktop client and choose the "About EcoStruxure IT Advisor" option the popup window should tell you the date of the genome library on your server.

 

Its likely if you moved from DCO to ITA recently you have an older genome library as the restore you perform of the DCO backup onto ITA also restores the DCO genome library.

 

I didn't check you entitlement system access before responding to this post, but if you have access to the software entitlement  system for downloads of ITA software, the genome updates is also on that download landing page.  A new genome update is expected very soon.

 

The new update has rack pdu genomes for the APDU10351ME, APDU451ME, APDU10151ME, APDU10350ME, and APDU10452SM

 

I don't see the Cisco devices you asked about, those should also be requested.

 

To request you can visit this "submit a ticket" page on the help center and request a new genome. This will create a ticket which the tech support team will assign to the genome team for handling.

 

https://helpcenter.ecostruxureit.com/hc/en-us/requests/new?request_from_search=true&ticket_form_id=3...

 

Regards

 

Greg Sterling

 

 

 

See Answer In Context

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gsterling
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Posted: ‎2023-05-17 09:31 AM

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Posted: ‎2023-05-17 09:31 AM

Hello Greg

 

If you open the help menu in the ITA desktop client and choose the "About EcoStruxure IT Advisor" option the popup window should tell you the date of the genome library on your server.

 

Its likely if you moved from DCO to ITA recently you have an older genome library as the restore you perform of the DCO backup onto ITA also restores the DCO genome library.

 

I didn't check you entitlement system access before responding to this post, but if you have access to the software entitlement  system for downloads of ITA software, the genome updates is also on that download landing page.  A new genome update is expected very soon.

 

The new update has rack pdu genomes for the APDU10351ME, APDU451ME, APDU10151ME, APDU10350ME, and APDU10452SM

 

I don't see the Cisco devices you asked about, those should also be requested.

 

To request you can visit this "submit a ticket" page on the help center and request a new genome. This will create a ticket which the tech support team will assign to the genome team for handling.

 

https://helpcenter.ecostruxureit.com/hc/en-us/requests/new?request_from_search=true&ticket_form_id=3...

 

Regards

 

Greg Sterling

 

 

 

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greg.diel
Crewman greg.diel
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Posted: ‎2023-05-17 10:41 AM . Last Modified: ‎2023-05-17 10:42 AM

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Posted: ‎2023-05-17 10:41 AM . Last Modified: ‎2023-05-17 10:42 AM

Thanks Greg.

 

So, looking at my ITA client I see: 

Version: 9.3.11-17092-2681acca, S/N: SV####xxx#x#.
Current genome library generated: 4/25/23 3:52 PM.

 

When I look at the software download links in the entitlement portal I see the below dated 09-2022, so I assume I have the most current stock genome?  It seems odd that there hasnt been a genome library update since 2022.

Version  Download link

 09-2022

 For all ITA versions

 Genome update package

 

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gsterling
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Posted: ‎2023-05-17 10:43 AM

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Posted: ‎2023-05-17 10:43 AM

We are a bit behind on genome update releases, but as mentioned we are expecting to release an update very soon. 

 

The typical schedule is to release genome updates quarterly.

 

Regards

 

Greg Sterling

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greg.diel
Crewman greg.diel
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Posted: ‎2023-05-17 10:47 AM

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Posted: ‎2023-05-17 10:47 AM

Understood. 🙂

 

Just wanted to make sure I wasn't looking at the wrong thing.

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GuidoR
GuidoR
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Posted: ‎2023-09-22 06:36 AM

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Posted: ‎2023-09-22 06:36 AM

I am looking for a new genome library update, and i try to find out how to update our genome library.


Running ITA Version: 9.2.3-11750

Current genome library generated: 17-12-21

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GuidoR
GuidoR
Cadet

Posted: ‎2023-09-22 06:37 AM

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Posted: ‎2023-09-22 06:37 AM

I am looking for a new genome library, and the instructions how to update.

ITA

Version: 9.2.3-11750

Current genome library generated: 17-12-21 13:45.

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gsterling
Captain gsterling Captain
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Posted: ‎2023-10-05 11:18 AM

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Posted: ‎2023-10-05 11:18 AM

Genome updates are downloaded from the software entitlement system. If you have an active support contract the tech support team can enable the ability to download software updates for the ITA or DCE software for which your support is active. The ITA downloads page includes download links for the latest genome release. Most recent genome release as of this response is from the summer of 2023.

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