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Posted: 2020-07-04 03:14 AM
This question was originally posted on DCIM Support by Jarno Hamalainen on 2018-01-03
Hello
I requested a rack PDU genome for Clever IP-PDU (CR064H3653) and it was included in the latest genome update. However, there seems to be a problem with. I cannot place it on the rack correctly (back and in the side of rack). It will occupy all the U-spaces there.
Best wishes Jarno
(CID:126886922)
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Posted: 2020-07-04 03:15 AM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-01-03
Hi Jarno,
It appears this Genome Library item is shipped with 44 U (as a default unit height), I will inform the team for possible/future correction (have registered an enhancement case).
To resolve the current issue, please try the following:
Right click on the modeled rpdu (CR064H3653) -> Properties -> and then in Physical settings, change the "Unit height" (from 42) to an appropriate number (such as 1):
Similar changes/corrections can also be applied on the added Genomes item:
Kind regards
(CID:126886949)
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Posted: 2020-07-04 03:15 AM
This answer was originally posted on DCIM Support by Jef Faridi on 2018-01-03
Hi Jarno,
It appears this Genome Library item is shipped with 44 U (as a default unit height), I will inform the team for possible/future correction (have registered an enhancement case).
To resolve the current issue, please try the following:
Right click on the modeled rpdu (CR064H3653) -> Properties -> and then in Physical settings, change the "Unit height" (from 42) to an appropriate number (such as 1):
Similar changes/corrections can also be applied on the added Genomes item:
Kind regards
(CID:126886949)
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Posted: 2020-07-04 03:15 AM
This answer was originally posted on DCIM Support by Thejaswi Manjunatha on 2018-01-04
Hi Jarno Hamalainen,
I went through the user manual sent by you again and now based on your issue, I have done the necessary changes in our data base. However at present you can correct this issue by changing the mounting positions as shown in the attachment.
(CID:126887164)
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Posted: 2020-07-04 03:15 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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