Full Backup is failing on DCE 7.3.0.96

[DCIM_Support]

Hello,

i am getting the below error when i try to run a full backup on dce (7.3.0.96)

"the selected Backup is idle"

please advise how to troubleshoot this backup failure and where can i find the related logs.

Thanks.

(CID:126170869)

[DCIM_Support · Accepted solution]

Hi Charbel,

I've not seen an error message like that pop up when you try to run the backup but I have seen it as a current status:

Have you tried rebooting the server?

Have you tried a different backup?

Can you create and run a new backup?

Has anything changed with respect to the target directory?

Is the target directory full?

Can you run a config backup?

Perhaps showing with a screenshot, when you click the "start backup" button, does this idle message simply appear?

Perhaps you could also show a screenshot of the page as I did to show any oinfo such as last result.

Is this a scheduled backup?

7.3.0 is a little old, is there a reason you've not updated to 7.4.3?

Thanks,

Steve.

(CID:126170939)

[DCIM_Support]

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